Mohamed Riyas Kamaludeen, Mba Email & Phone Number

Chennai, Tn, In

India

Managed projects like Google - Human Judgement, Apple maps, Epic games, Biomet and Stemz Radiology

Chennai, Tamil Nadu, India

At Mindurjob Career Consultants, our vision is to become the leading employment consultant in the industry by providing exceptional services to both employers and job seekers. We aim to create a community where everyone can find the perfect match for their needs. At Mindurjob Career Consultants, our mission is to connect talented individuals with top-quality employers in a seamless and efficient manner. We strive to create long-lasting relationships that benefit both parties. With over 5 years of experience in the employment industry, we have successfully placed thousands of candidates in various industries and positions. Our team of experts is dedicated to finding the perfect match for both the employer and employee.

Chennai, Tamil Nadu, India

At Curon Home Health Care, we believe that every individual deserves to receive high-quality, compassionate home health care. We are committed to treating our clients with respect, dignity, and kindness, and to helping them achieve their health and wellness goals. Our team of skilled and experienced professionals includes registered nurses, physical therapists, occupational therapists, and other specialists. We use evidence-based practises and the latest technology to deliver the best possible care to our clients.We offer a range of home health care services, including wound care, medication management, chronic disease management, and more. Our services are tailored to meet the unique needs of each individual, and we work closely with families and caregivers to ensure that our clients receive the best possible care.

Chennai, Tamil Nadu, India

D'Lite Fresh Foods was founded to help people buy meat from the local market without stepping out of their homes. D'Lite Fresh delivers tasty and quality meat to buyers who orders from their comfort of their house through our website. Visit www.dlitefoods.com

Chennai, Tamil Nadu, India

Bangalore

Meet the project deliverables; ensure the Customer Satisfaction is always exceeded by achieving the SLAs. Also act proactively analysing the crisis situation and prepare a mitigation plan independently discussing with the Client and the Management.

Bangalore Area, India

• Forecasting the resource requirement and recruit suitable FTEs coordinating with the Human Resources department and Management.• Quarterly performance appraisal for team members and counselling them for better performance and personal development.• Interacting with clients to maintain a good rapport. • Counselling team members from time to time to keep them motivated to work and conducting a brainstorming sessions with team members to know their state of mind.• Taking part in Project Management Review meetings to discuss process specific issues and getting solutions by Brainstorming.• Preparing weekly progress report, monthly volume reports, Attrition reports, Organization charts for the project.• Conducting Training and Seminars for new hires to make them at par with project expectations• Monitoring tasks on daily basis and preparing Weekly Progress Reports to help the management in decision making

Bangalore Area, India

To maintain client relationship, prepare necessary report, send billing invoice and prepare weekly/monthly progress report and send them to the management and the client.To handle client queries, resolve customer complaint issues and prepare metrics to monitor time utilization, production and productivity of the team members of the various teams and also perform activities such as work allocation, people management, quality check and process improvement.Management & Reports•Reporting to the Sr. Manger (operations)•To organize and handle client calls for all the processes on a weekly and monthly basis•To maintain all the required internal and client reports on a daily, weekly and monthly basis •To present the processes progress report on a monthly basis to the management and to the senior management on a quarterly basis•To conduct the first level of operations interview in case of any recruitment for the process.•Documentation of day today activities and report the situations/issues to the managementTeam & Process•To monitor, coach & handle three processes with a total team size of 56 processors.•To motivate, drive and maintain the teams to achieve their SLA’s.•Analysis the flow of data on a daily basis and draw the target plan for the day and updated the same to the team in pre-shift•To create and maintain process documents•To appreciate all Good/Excellent activities and give feedback on all fair/poor/improvement needed activities.•To conduct meetings & give feedback to every associate on their quality and production status on a weekly basis.•To perform and maintain other team related activities like New joiner’s formalities, Training, Appraisal, Team Outing & Attrition.•To identify, motivate and groom associates to the next level.

Bangalore

To perform QA and provide feedback to the team.To maintain the team’s QA scores as per SLA.To provide process updates timely to all the processors.To prepare training documents and conduct Training on the new updates and conduct re-fresher training on product/service information.To conduct class room training for the new joiners before putting them onto the process.To maintain all the internal and external reports for the project.To prepare Weekly Progress Report on a weekly basis and send it to the senior managementTo verify the daily status report of all the processes on a daily basis and prepare the daily billing report and send it to the clientTo verify daily output files and track the TAT for all the processesTo prepare presentations and reports for the project management review on a Bi-weekly basis and present it to the management and team leadersTo prepare the monthly inventory report and send it to the client.To prepare internal workshop reports and monitor the implementation and progress of the activityTo audit Daily Status Reports and other internal reports on a weekly basis and give feedback to the team leaders.

Bangalore

To do daily production by summarizing claim notes such as medical documents, legal correspondence, utilization reviews, researching on CIB (Claims Index Bureau) by updating the file notes into clients claim systems such as AS400C, AS400P and Ovation and providing an insight to the claims adjusters for adjudicating and decision making on the claim for workers compensation insurance

Master Of Business Administration - Mba, Marketing & Human Resource, A

Done Masters in Business Administration from National Institute Of Business Management, Chennai and the specialization was in Marketing.

Bachelor'S Degree, Computer Applications, A

Activities and Societies: Executive Member of Rotaract Club

Higher Secondary, Commerce, Accounts, Economics & Computer Science, A+

Activities and Societies: Participated in scout and NCC (National cadet cops) Leader of National service scheme (NSS) Treasurer of Chera.