Mohamed Safwat Email and Phone Number

This role combines vision with execution. it aims at developing long-term plans, identify areas for improvement through process reengineering, and lead cross-functional teams to implement those changes. Using expertise in project management and Lean Six Sigma to ensure projects are delivered efficiently and effectively, driving the organisation towards achieving strategic goals.

Directs the production of events including: Stage, Backdrops, LED screens, Light, Sound, Video and logistics.

Executive Education program, the School of Business

Design and Develop educational programs based on Experiential Learning methodology.

Operational Quality AssuranceTo lead, provide the vision and inspire all aspects of Quality Assurance in the company, assessing and monitoring the implementation of the QA system throughout the company. Reports directly to the company’s Chairman and CEO.Functional scope of work:- Oversee the application of functional activities based on SOPs.- Set quality assessment and audit systems.- Create a comprehensive quality improvement procedure.- Build a network of third… Show more Operational Quality AssuranceTo lead, provide the vision and inspire all aspects of Quality Assurance in the company, assessing and monitoring the implementation of the QA system throughout the company. Reports directly to the company’s Chairman and CEO.Functional scope of work:- Oversee the application of functional activities based on SOPs.- Set quality assessment and audit systems.- Create a comprehensive quality improvement procedure.- Build a network of third party quality assessors (e.g. Mystery Shoppers)- Train the properties’ management team on the new quality system so they may be held accountable for quality improvement goals.- Establish a quality committee that will be responsible for the implementation of monthly quality assurance activities and oversee its progress.In Charge of HROversee the Human Resources function as follows:People Development • Oversee the annual performance review cycle in each property. • Review and Audit Development plans for all Managerial levels based on KPIs. • Set company Learning and Development strategy. • Evaluate company culture and advise actions to adhere to Core Values, Goals & Objectives. • Work with Senior Management on the company’s five year business plan.Process and system • Check staffing level is appropriate to achieve efficiency of operations. • Set and agree with Senior Management on strategic recruitment and selection process. • Oversee the annual manning budget and check periodic cost and productivity analysis.Benefits • Oversee the implementation of compensation strategy and programs. • Evaluate the administration of benefit programs and recommend improvements. Show less

- Monitors the progress of the Learning Cycle across all Four Seasons Hotels in Egypt- Heads Quality Assurance activities using balanced score cards.- Audits the Learning and Development activities and performance levels (Generic, Functional and Departmental).- Coordinates with the Head Office to clearly layout and oversee the Learning and Development strategies and goals.- Ensures that Team Members adhere to the global Learning and Development strategy and goals.- Certifies… Show more - Monitors the progress of the Learning Cycle across all Four Seasons Hotels in Egypt- Heads Quality Assurance activities using balanced score cards.- Audits the Learning and Development activities and performance levels (Generic, Functional and Departmental).- Coordinates with the Head Office to clearly layout and oversee the Learning and Development strategies and goals.- Ensures that Team Members adhere to the global Learning and Development strategy and goals.- Certifies Learning and Development staff for any new corporate programs.- Takes part in the selection process for hiring new L&D staff and transfers.- Orients and guides new L&D staff in their hotels, to facilitate their adherence to the Four Seasons culture and standards.- Provides help and assistance to hotels for the achievement of Learning needs. Show less

The Senior Learning Manager is required to exceptionally perform the job description of the Learning Manager (originate and lead Learning and Development practices and initiatives within their property), while supporting other Learning Managers in other properties globally to create a high performance culture at their property. - Provides learning solutions to support the Four Seasons overall goal of being the undisputed leader in luxury lodging. The Senior Learning Manager partners for… Show more The Senior Learning Manager is required to exceptionally perform the job description of the Learning Manager (originate and lead Learning and Development practices and initiatives within their property), while supporting other Learning Managers in other properties globally to create a high performance culture at their property. - Provides learning solutions to support the Four Seasons overall goal of being the undisputed leader in luxury lodging. The Senior Learning Manager partners for solutions with Management and Senior Management to meet a property’s evolving business needs; and provides active support that promotes continuous development of the people.- Provides assistance to other Four Seasons properties to strengthen the learning and development functions as follows:- Support and assist another property’s learning function according to their business needs;- Assist pre-opening properties;- Train new and on-board Learning Managers to the company; - Participate in and lead corporate learning initiatives and pilot programs Show less

Manage the Learning Department and Learning related activities including: - Analyzing Learning needs and setting the annual Learning plan. - Scheduling Learning activities and updating the Management Development Unit and Career Development Program accordingly. - Dividing day to day Learning operational requirements between the Learning team members. - Giving feedback to Department Heads and Senior Management on operational performance through standards testing, hotel tours, projects, etc. -… Show more Manage the Learning Department and Learning related activities including: - Analyzing Learning needs and setting the annual Learning plan. - Scheduling Learning activities and updating the Management Development Unit and Career Development Program accordingly. - Dividing day to day Learning operational requirements between the Learning team members. - Giving feedback to Department Heads and Senior Management on operational performance through standards testing, hotel tours, projects, etc. - Facilitate Learning programs, generic, soft skills, specific or tailor-made. - Provide one to one Coaching sessions for management and staff when necessary. - Assist Human Resources with any Divisional needs. Show less