Mohamed Okila Email & Phone Number

Riyadh, Saudi Arabia

Hearing management and can track hotel identity and manage hotel reviews onlineRespond to every clearreview or opinion in a friendly manner Desires to answer help inquiries quickly Help employeesdevelop the necessary skill sets and showcase their talents and hone their skills Build a workenvironment that will respond to high levels of motivation Constantcommunication and talk with the work team We understand their professional goals anddefine them Work with human resources to retain and engage with relevant employeesEducate employees to keep up with technology and the latest programs and improvementsby opening the marketing window through international booking sites and financialmonitoring on the employee distributionstrategy and managing operations every day Set pricing and study the competition andmarket itHighlight the parties responsible for budgets and accounts and compare income withprevious periodsChannel analysis and market observation and other reports Sector analysis Sales and roomnumbers and know the weaknesses Full knowledge about the effects used in hotels Using theimpact of sanctions on the cloud to improve hotel management Explore new technology toachieve success.

Riyadh, Saudi Arabia

Supervising the reception team and managing transactions with customersInventory and collection of payments, whether in cash or using credit cardsIssuing receipts or refunds and changesReplacing coupons and purchase vouchersWorking as a substitute for receptionists in theabsence of one of themSupervising and following up on online and corporate reservationsMaking orders and supplies necessary for operationsalaries, depositing revenues, and monthly and quarterly sales reports.Handled customer complaints, resolved issues, and adjusted policies to meet changingneeds.Applied strong leadership talents and problem-solving skills to maintain team efficiency andorganize workflows.Developed and implemented customer service policies to enhance satisfaction.Use of cloud-based technologies to improve hotel management.Educating employees to keep up with technology developments and the latest programs.Explore new technologies to support the achievement of the goals.

Riyadh, Saudi Arabia

Welcoming customers and visitors with a positive attitude Assist clients in finding the way to rooms Preparing meeting and training rooms Answer calls in a professional manner and direct calls as needed. Assist colleagues in administrative tasks.Accommodation of the inmates, making sure that the papers are fixed, to maintain a safe placeFor everyone. rovide excellent customer service appointment scheduling - informing clients of programs planned by the hotel.Managing transactions with workersSupervising the reception teamInventory and collect payments, whether in cash or using credit cards.Issuance of receipts, refunds, or changes.Redeem coupons and vouchers.Acting as a substitute for receptionists in the absence of one of themSupervising and following up on online and corporate reservations.Make orders and supplies needed for operation - salaries and depositRevenue and monthly and quarterly sales reports

Bachelor Of Tourism And Hotels Managment, Guidance And Hotels Sector

General Diploma In Education, Elementary Education And Teaching, 73%

Elementary Education and Teaching