Mohamed Sattaur Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Washington, District Of Columbia, Us

A short list of duties:Manage Institution OES servers, conduct perpetual audits to ensure infrastructure sustainability, and implement controls for securing BOP operating systems, software, and data. Analyze network data to determine usage, disk space availability, and server functions.•Analyze reliability and utilization reports for large, complex equipment and software systems. Identify and correct problem areas, establishing performance levels for computer and telecommunications systems. This includes installation, troubleshooting, modification, calibration, maintenance, development, and instruction on IT equipment to ensure network security and server system reliability.•Install, configure, troubleshoot, and define parameters for new hardware such as LANs, WANs, workstations, switches, hubs, routers, printers, scanners, controllers, and software systems. Ensure integration with existing network systems and software, adhering to security guidelines outlined in BOP policy.•Conduct feasibility studies to develop or modify information systems, analyze the need for new computer equipment, and recommend acquisition methods. Provide configuration requirements for new computer acquisitions, ensuring suitability and compatibility with bureau standards. Maintain inventories of all computer hardware and software.•Serve as the systems administrator, utilizing NetIQ BOP iManager to manage user accounts, reset passwords, and grant folder rights and permissions in alignment with BOP policies. Create and manage user and department folders, granting permissions to user-group directories and shared directories.•Image/re-image/upgrade Windows 10 workstations, update computer names, troubleshoot Microsoft Office 365 and internet connectivity issues. Ensure proper installation procedures, including current operating system software upgrades and patches before deployment. Prepare testing and implementation plans, establishing test criteria and data for network interoperability.

Toronto, On, Ca

Provide level 2 support for 12.7 TB end-of-day Marketdata Analytics Database incorporating a wide range of high-quality data feeds from Thomson Reuters, Standard & Poor's, MSCI, Russell, Dow Jones WorldScope, DataStream, and I/B/E/S datasets used for financial decisions, backtesting trading models, and developing trading strategies.• Offered technical support for the sales / pre-sales team with new prospective clients by providing engineering as well as architectural expertise on all products across Refinitiv Quantitative Analytics Databases. • Provided authoritative advice to specialists and clients, offering implementation, architectural expertise, disaster recovery, business continuity, and operating system security on all aspects of the internal Quantitative Analytics Database product.• Analyzed technical problems, identified and implemented sound, stable IT solutions by conducting accurate root cause analysis in customer support environment, and expediting problem resolution while minimizing the impact on end-users.• Utilized Salesforce CRM and Team Track solution, supporting problem management and case tracking with a full case history, detailed account information, preferred method of client communication, and schedules fault resolution while maintaining effective rapport with all parties.• Supported company culture and productivity objectives by mentoring and training new employees on technical knowledge, best practices, and policies as well as influence and work in partnership with customers and internal teams. • Created and published first-ever documentation regarding resolutions for software/hardware issues and/or specific operating issues in the enterprise knowledge base, increasing consistency in processes and protocol.

Toronto, On, Ca

The role of a Senior Information Technology Specialist involves providing level 2 support for a substantial 12.7 TB Marketdata Analytics Database. This database integrates high-quality data feeds from various sources, including Thomson Reuters, Standard & Poor’s, MSCI, Russell, Dow Jones WorldScope, DataStream, and I/B/E/S datasets. The database plays a crucial role in financial decision-making, back-testing trading models, and developing trading strategies.Here is a summary that captures the core responsibilities and expertise required for this role in the Refinitiv Quantitative Analytics Databases Support Team:Technical Support: Offer technical assistance to the sales/pre-sales team for prospective clients, leveraging expertise across all products within the Refinitiv Quantitative Analytics Databases.Team Supervision: Mentor and guide the TRQA Tech Team in utilizing the reporting system implemented on the Sentinel Monitor Interface, with a focus on continuous improvement.Authoritative Advice: Provide expert advice to specialists and clients, covering implementation, architectural expertise, disaster recovery, business continuity, and operating system security related to the internal Quantitative Analytics Database.Problem Solving: Analyze technical issues, identify root causes, and implement stable IT solutions while minimizing impact on end-users.Tools and Systems: Utilize Salesforce CRM and Team Track for problem management, maintaining detailed case history and client communication preferences.Infrastructure Management: Oversee the construction and support of client database servers on Microsoft HyperV, VMware, and AWS Cloud.Culture and Training: Contribute to company culture and productivity by mentoring new employees, emphasizing technical knowledge and best practices, and collaborating closely with customers and internal teams.

New York, Ny, Us

Provided 2nd- and 3rd-level end user support and IT services to NYSE Trading Floor Core systems. Led software/hardware deployments for large-scale migration projects. Maintained and supported offsite contingency trading floor during 9/11.• Identified and introduced solutions to broker and specialist firms on the trading floor through accurate planning for departmental or enterprise computer resources and expediting problem resolution while minimizing the impact on business during online trading hours.• Conducted informal and formal technical training for Trading Floor Supervisors, Traders, and Specialist on the latest technologies implemented on the NYSE trading floor by creating a holistic training approach to stay aligned with the evolving organizational and employee needs. This training enabled users to speed up the average processing time for orders and enabled supervisors to carry out their daily tasks efficiently.• Installation and maintenance of equipment at NYSE Executive ramp.• Participates in or leads software/hardware deployments for large-scale migration projects.• Perform extensive network cabling and troubleshooting with Cat X, Cat 5E, Cat6 and ST/SC Fiber Connections.• Install and maintain Starlite Project (monitoring system for SEC), Service Net (Support for Specialist API).• Possesses and consistently displays superior customer service skills when working with customers, co-workers, and lead staff. This includes, but is not limited to, consistently following through on commitments, using appropriate communication tools, providing options and alternatives for problem resolution, and projecting a positive and professional demeanor

Duties, Accomplishments and Related Skills:• Tested Software and Hardware for Y2K compliance on SQL Database Server; Supported 1200 users withmultiple test scenarios for Y2K compliance, for example, Emedia Optika (tested E-Commerce Administrator's Account for Y2K compliance), Iomega Jazz Drive Back-Up, PDP Encryption, Microsoft Outlook, Excel Base Applications (case management, creating expense reports, and calculated totals using formula) and McAfee Virus Scan for Y2K compliance.• Create and execute test cases• Perform functional, application, and regression tests• Troubleshoot test-related issues to determine failure point• Report issues that are clear, concise, and prompt for development• Identify project risks and make recommendations to minimize risk• Escalate project issues to appropriate leadership

Washington, Dc, Us

Duties, Accomplishments and Related Skills:• Mortarmen in the U.S. Marines are the unit that is mainly responsible for the tactical employment of the 60 mm light mortar and the 81 mm medium mortar. We provide indirect fire in support of the rifle and Light Armored Reconnaissance (LARS) squads, platoons, and companies, as well as the infantry and LAR battalions. Indirect fire is aiming and firing a projectile without relying on a direct line of sight between the gun and its target, as in the case of direct fire. Weapons that rely on indirect fire have a larger kill radius with explosive rounds to assist in the expansion of effectiveness.• The two mortars used by the Marine Corps are the MM224A1 (60mm) and the M252 (81mm).• The M224 60mm Lightweight Mortar is a smooth bore, muzzle-loading, high-angle-of-fire weapon used for close-in support of ground troops. Depending upon the configuration, the M224 will weigh between 18-45 lbs. Each of the 60mm rounds weighs 4 lbs.• The M252 81mm Medium Weight Mortar is a smooth bore, muzzle-loading, high-angle-of-fire weapon used for long-range indirect fire support to light infantry, air assault, and airborne units across the entire front of a battalion zone of influence. The M252 weighs 90 lbs. and each round weighs 10 lbs.

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