Mohamed Sayed Email & Phone Number

Riyadh, Ksa

Managing OdooTec operations in central region through matrix reporting of all regional team membersResponsible for Client relationships within the region

Saudi Arabia

• Responsible for all ITS-KSA business.• Managing Operation, Sales, Services, Admin Teamso Operation Management Project follow-up / Closure Supplier management Arrangement with Implementation Team through PM Meeting with customers Managing AR / APo Sales Management Managing my own pipeline along with the team one & closing deals Ensuring all Sales team use the Revegy process / Sales force Putting closing strategies Sales review and Target monitoring  Putting Margin / winning strategyo Services Management Services delivery follow-up for all services LoB (POS, ITO, MS, Support) Services cost monitoring Spare parts handling Customer satisfaction / SLA monitoring POS S/W development / enhancements / new productso Admin Management Office logistics Store logistics Government affairs (Sponsorship, Saudization, …etc.

Saudi Arabia

 Responsible for all Sales activities in KSA region Target / Budgeting / Business Plan ownership Ownership of Collection

Saudi Arabia

Track record of closing US$ 1M deal in the first month of joining SalesPenetrating new account and getting US$ 1.5 as a revenue in the first financial year FY-15Achieving US$ 1M in Security products (Thales HSM) only in half of FY-15Building a strong pipeline with the Financial customers under my territoryEstablishing pipeline for ITS Banking applications (Ethix) in FY-16Pushing the funnel towards the closing phaseFollowing up a pre-determined sales methodology and sales cycle (TAS & Revegy)Setup the yearly forecast and the sales TargetReporting the Yearly/Quarterly/Monthly Financial Results

Ksa, North Africa & Sudan

•  Functions: Management: Lead Service teams with multimillion Dollar targets of Support Services Revenue. Managed entire Service cycle and business Cycle, from lead generation to AR collection; to achieve Revenue, Net Profit & Positive Cash Flow. Managed POS service unit of 80 employees (team leaders, technicians, call center agents & engineers) to achieve service excellence & obtain all required SAMA, Visa & MasterCard certificationsCoaching: Coached & developed candidatesHiring: Conducted numerous interviews to select the best candidatesSales: Service selling target for MS, PS & SS• Industries: Banks, Financial Institutes & Telco• KPI’s: Revenue, Gross Profit, Net Operating Profit, Cash Flow & Customer Satisfaction• Achievements: Track record of achieving: Closed USD 2.8M Service deal with Zain Yearly service revenue of USD 5M for North Africa Region  Yearly service revenue of USD 8M for KSA Reporting the Yearly/Quarterly/Monthly Financial Results Customer Satisfaction: Directly improved customer satisfaction to 98% in KSA, 96% in North Africa & Sudan Managed to optimize resources and processes (Increased service Net Profit from 16% to 39%)

Cairo

•  Functions:Management: Lead Service teams with multimillion EGP targets of Support Services Revenue. Managed entire Service cycle and business Cycle, to achieve Revenue, Net Profit & Positive Cash Flow. Lead a Services Sales team & CRC teamCoaching: Coached & developed candidatesHiring: Conducted numerous interviews to select the best candidates. Sales: Service selling target for SSNew Office: Establishing Service center at Alexandria Operation: Handling big projects implementation (Over 300 ATM installation in CIB & NBE, EPTC)Industries: Banks, Financial Institutes & Telco• KPI’s: Revenue, Gross Profit, Net Operating Profit, Cash Flow & Customer Satisfaction• Achievements: Keeping a yearly service revenue of EGP 20M Reporting the Yearly/Quarterly/Monthly Financial Results

Bachelor'S Degree, Telecommunication & Electronics Engineering, Very Good

Master Of Business Administration (Mba), In-Progress

Diploma, It & Network, Excellent