Mohamed Shahid

Mohamed Shahid Email and Phone Number

Information Technology Manager @ Accor
Malé, Maldives
Mohamed Shahid's Location
Malé, Maldives, Maldives
Mohamed Shahid's Contact Details

Mohamed Shahid work email

Mohamed Shahid personal email

n/a
About Mohamed Shahid

Mohamed Shahid is a Information Technology Manager at Accor. He possess expertise in it management, it operations, network administration, hospitality, windows server and 28 more skills.

Mohamed Shahid's Current Company Details
Accor

Accor

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Information Technology Manager
Malé, Maldives
Website:
all.accor.com/hotel/8173/index.en.shtml
Employees:
184
Mohamed Shahid Work Experience Details
  • Accor
    Information Technology Manager
    Accor
    Malé, Maldives
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  • Accor
    Information Technology Manager
    Accor Jul 2018 - Present
    Noonu, Maldives
    Manage IT implementation and administration to support 260+ guests and 150+ staff members.Saved 25% of the pre-opening budget through contract negotiations and careful solutions selection. Maintained 99.99% uptime for 24 consecutive months by keeping software and architecture up to date.Manage a fully Ruckus-based core network, including Ruckus wireless infrastructure.Support 100+ users simultaneously while delivering secure, high-speed internet access.Implement Hoist Groups Fusion IPTV and an NEC IP PABX to optimize networking for the resort’s guests.Combine industry-standard and cutting-edge solutions to support IT requirements in a dynamic environment.Orchestrated Opera Cloud V9 Property Management System implementation, a first in the Maldives.Secured annual savings of 10% without compromising quality by selecting the most cost-effective solutions.Manage Oracle Materials Control, Simphony Cloud, Sun Financials by Infor, Office 365, and MessageBox.
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  • Amilla Maldives Resort And Residences
    Information Technology Manager
    Amilla Maldives Resort And Residences Jun 2014 - Sep 2018
    Baa Atoll, Maldives
    Maintained IT infrastructure across 59 houses, nine residences, and seven beverage outlets as well as staff areas.Trained and developed a team of 5 IT specialists, leading the team to resolve IT issues 45% faster.Achieved yearly savings of 25% or more while delivering high-quality IT solutions and management.Planned, deployed, and managed a Windows Server 2012-based network of 96 workstations and 12 servers.Reduced unanticipated network downtime by 12% while managing infrastructure across 46 remote locations.Implemented wifi infrastructure for the entire resort, supporting 143+ active users simultaneously.Identified operational needs and selected applications to match them, including a variety of Oracle Solutions.Improved internal efficiency by 8% by continuously enhancing IT systems and solutions.Led the IT helpdesk in fielding and resolving 15+ tickets daily while achieving 96% satisfaction.
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  • Anantara Hotels, Resorts And Spas
    Information Technology Manager
    Anantara Hotels, Resorts And Spas Sep 2011 - Sep 2014
    Maldives
    Oversaw IT operations across 10 staff offices, 78 villas, six food and beverage outlets, and 5 other public areas.Continuously improved network standards to follow emerging technology and exceed guest expectations.Promoted network security and maintained a record of zero security incidents for 2 consecutive years.Managed a Windows Server 2003 network of 60 workstations and 12 servers, including fiber optic and wifi. Improved uptime by 9% by eliminating recurring network errors and keeping infrastructure up to date.Assisted a network of 65+ concurrent users while tailoring applications to match organizational needs.Oversaw a suite of hotel operational applications while continuously scaling systems to meet demand.
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  • Centara Hotels & Resorts
    Information Technology Manager
    Centara Hotels & Resorts Jul 2009 - May 2012
    Maldives
    Developed IT infrastructure pre-opening and managed IT operations to support 225+ guests and staff members. Delivered award-winning service in a four-star, all-inclusive, premium luxury resort.Configured fiber-optic network for seven remote locations, eliminating network errors and unplanned downtime.Managed a Windows Server 2003-based network consisting of ten servers and 60 workstations.Delivered fiber optic and wifi infrastructure for 112 rooms and 9+ public areas.Oversaw 120+ individual users while delivering access to 97+ devices and users simultaneously. Delivered IT Support and services, leading the team in fielding and resolving 100+ helpdesk tickets weekly.Leveraged integrated Momento Hospitality Software Enterprise to improve business efficiency by 40%.Secured savings of 18% by upgrading systems and renegotiating contracts with service providers.
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  • Holiday Inn Malé
    Information Technology Manager (Project)
    Holiday Inn Malé Feb 2009 - May 2009
    Malé, Maldives
    Worked with stakeholders and team members to achieve the flawless launch of Malé’s first international city hotel.Oversaw 5+ IT projects during pre-opening, achieving 97% on-time project completion.Developed staff competency with essential systems and software to ensure superior customer service.Improved internal efficiency by 20% by streamlining IT practices and recommending tailored solutions.
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  • Per Aquum Retreats • Resorts • Residences
    Information Technology Manager
    Per Aquum Retreats • Resorts • Residences Sep 2003 - Feb 2009
    Maldives
    Managed IT solutions and network infrastructure for 43 guest rooms, six restaurants, and 5 staff areas.Laid the IT framework that partly enabled the company to achieve the UK The Gold List 2007’s Best Service Award.Continuously improved the resort’s software suite, increasing business efficiency by 35%.Eliminated unanticipated downtime through scheduled maintenance and routine upgrades.Increased network speed by 75% by implementing the newest technology and infrastructure.Singlehandedly developed a network of eight servers and 50 workstations to support 65 concurrent users.Selected solutions, including Fidelio Front Office and SunSystems, to address hospitality needs.
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  • One&Only Resorts
    Assistant It Manager
    One&Only Resorts 2000 - 2003
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Mohamed Shahid Skills

It Management It Operations Network Administration Hospitality Windows Server System Administration Hospitality Industry Property Management Systems Wireless Networking Active Directory Micros Microsoft Exchange Hotel Management Resorts Hospitality Management Computer Hardware Servers Pre Opening Opera Hotels Troubleshooting Front Office Team Management Customer Satisfaction It Service Management Team Leadership Yield Management Networking Prince2 Telecommunications Tourism Disaster Recovery Cisco Technologies

Frequently Asked Questions about Mohamed Shahid

What company does Mohamed Shahid work for?

Mohamed Shahid works for Accor

What is Mohamed Shahid's role at the current company?

Mohamed Shahid's current role is Information Technology Manager.

What is Mohamed Shahid's email address?

Mohamed Shahid's email address is it****@****r.co.th

What skills is Mohamed Shahid known for?

Mohamed Shahid has skills like It Management, It Operations, Network Administration, Hospitality, Windows Server, System Administration, Hospitality Industry, Property Management Systems, Wireless Networking, Active Directory, Micros, Microsoft Exchange.

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