Mohamed Yassin Email & Phone Number

Giza, Eg

Giza, Eg

Handling customer requests, reporting and validating wrong SR’s assigned, monitoring team quality, reporting and analyzing VOC(voice of the customer) feedback, scheduling team shifts, handling customer surveys.

Cairo, Egypt

teach new comers employees how to handle customers requests, monitoring thier calls, coaching thier mistakes, developing thier skills.

Cairo, Egypt

Monitoring low score customers survey calls, reporting and analysing the low score reasons, teach our college how to handle customer requests to gave them best experience.

Egypt

lead our colleagues for monitoring the repeated calls to discover customer issues, reporting and validating the problems to be escalated to technology team.

Egypt

Handle floor tasks, handle cutomer escalation (customers who ask higher level), validate and handle the rejected complains from complain team

Cairo, Egypt

Handling Red VIP customers complaints and requests, handling floor tasks,

Cairo, Egypt

Handling high value customers requests and inquiries

6-October - Abo Rawash

Smart Village

Cairo, Egypt

Abbasya