Supporting local & Multinational IT companies to develop their business in North African market.Helping IT companies to define their go to market strategy and build their channel ecosystem.Supporting customers in different verticals in their- Digital transformation, - IT operations & change management, - IT governance and delivery processes improvement

• Develop and execute annual product and services plans and sales strategies and tactics that maximize Cisco opportunity within the North African Telco Service Provider customer environment. • Develop planning and provide accurate forecasting.• Define, communicate and implement the Go to Market strategy via Channel Partners and Distributors in the region• Direct Customer contact and building CxO relationships and manage Customer satisfaction within the accounts. • Present highly… Show more • Develop and execute annual product and services plans and sales strategies and tactics that maximize Cisco opportunity within the North African Telco Service Provider customer environment. • Develop planning and provide accurate forecasting.• Define, communicate and implement the Go to Market strategy via Channel Partners and Distributors in the region• Direct Customer contact and building CxO relationships and manage Customer satisfaction within the accounts. • Present highly complex solutions anticipating key issues and preparing business cases accordingly.• Create new franchises within the existing customers.• Collaborate with the Systems Engineers and solution architects to design the top solutions for Customers. • Negotiate large complex contracts. Show less

• Segment leader for Cisco Services on all interaction in public events. Set and manage appropriate customer expectations.• Develop and implement a forward-thinking vision for Cisco and customer team; and align vision and goals with Cisco's business objectives and customers' Service & Support Plans • Build senior executive strategic relationships with customer and initiate interactions to gain the customer knowledge (key stake holders contacts, business strategy, priorities… Show more • Segment leader for Cisco Services on all interaction in public events. Set and manage appropriate customer expectations.• Develop and implement a forward-thinking vision for Cisco and customer team; and align vision and goals with Cisco's business objectives and customers' Service & Support Plans • Build senior executive strategic relationships with customer and initiate interactions to gain the customer knowledge (key stake holders contacts, business strategy, priorities, organization, policy, processes and capability) and keep developing new relationships across the industry that Cisco business extends. • Develop the business strategy & initiatives for territory assigned and its execution. Show less

On top of the previous role responsibilities, I have been in charge of the following:• Manage the SP & ISP sales team.• Define the SP & ISP go to market and sales strategy.• Manage the territory forecast and plan the resources needed to meet customer expectations.• Maintain the relationship with CxO and manage customer satisfaction within the different accounts.• Develop new franchises and penetrate new accounts.

• Identify new business opportunities• Manage customer requests and existing funnel.• Direct Customer contact and manage relationship with CxO and different decision makers in order to influence their business choices and strategic orientations.• Negotiate contracts with customer and suppliers.• Collaborate with system engineers and solution architects to propose end-to-end solutions, respond to tenders and prepare offers.• Present and defend end-to-end IT solutions

Responsible of handling entreprise accounts. This includes:- Meeting with current and prospective clients in order to develop the company's business and sell different hardware/software technologies and services we are offering.- Create new opportunities and follow up on the pipeline- Preparing technical and commercial offers - Develop the business relationship with customers- manage customer satisfaction within the different accounts

• Pre Sales Engineer for Software products including ERP, GPAO GED.• The role was consisted in prospecting, preparing the requirement specifications and preparing proposals