Professional Development
Current
Career Break
Sep 2022 - Present
AeroLeads people directory · profile
Mohammad A. Email & Phone Number
IT Professional | Tech Support Analyst | Field of IT & Cyber Security
at
Career Break
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Career Break
Role
IT Professional | Tech Support Analyst | Field of IT & Cyber Security
Location
United States
Who is Mohammad A.? Overview
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Quick answer
Mohammad A. is listed as IT Professional | Tech Support Analyst | Field of IT & Cyber Security at Career Break, based in United States. AeroLeads shows a matched LinkedIn profile for Mohammad A..
Mohammad A. previously worked as Professional development at Career Break and IT / Customer Tech Support Analyst at Benchmark Education Company. Mohammad A. holds Bachelor'S Degree, Computer Networks & Cyber Security from Monroe University.
Profile bio
About Mohammad A.
Computer Networks and Cybersecurity major seeking an opportunity to gain hands-on experience in the security industry learning how to implement policies and procedures against vulnerability attacks and the protection of systems.
Current workplace
Mohammad A.'s current company
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Career Break
3 roles
Mohammad A. work experience
A career timeline built from the work history available for this profile.
It / Customer Tech Support Analyst
- Managing tickets in Netsuite (Oracle) / Freshdesk (Freshworks) responding to customer's inquiries or support issues and escalating it to the correct departments so the issues can be resolved in timely manner.- Provided technical support regarding software issues, systems, and networks.- Working with technical persons in the districts/ schools to Onboard teachers and students to Benchmark Universe via Clever, Classlink, Microsoft, LTI, SFTP/Manual.- Fixing errors in the sync server, so teachers and students can login, see their classes, and access Benchmark Resources with no issue.- Reporting/Creating Issues using (Jira software).- Assisting teachers, students, and school principals with their Benchmark Universe account such as resetting passwords and navigating them to the website. - Setting up trials, pilots, and demo user account for the schools/districts/new customers, so they can review our Benchmark Resources.- Working with professional development trainers to set up their training accounts for their training in different schools/districts.- Helping tech persons, admins, and teachers solving issues with their assignments, reports, grading, etc via phone and email.
Feb 2021 - Aug 2022
Computer Assistant
- Maintained an educational environment for maximizing student learning, created and implemented lesson plans with student achievement in mind. - Assisted lead teacher with monitoring children and implementing class activities & helping children during learning center times, and setting up class activities. - Assisted small groups of students, correcting homework, occasionally leading lessons, preparing materials, and other teaching-related duties. - Modeled and modified lesson plans to accommodate various student learning abilities. - Instituted positive classroom management strategies and created behavior plans as needed that effectively handled challenging behaviors.
Sep 2015 - Jun 2016
3 education records
Mohammad A. education
Bachelor'S Degree, Computer Networks & Cyber Security
Monroe University
Associate'S Degree, Computer Information Systems
Monroe University
High School Diploma
High School Of Computers And Technology
FAQ
Frequently asked questions about Mohammad A.
Quick answers generated from the profile data available on this page.
What company does Mohammad A. work for?
Mohammad A. works for Career Break.
What is Mohammad A.'s role at Career Break?
Mohammad A. is listed as IT Professional | Tech Support Analyst | Field of IT & Cyber Security at Career Break.
Where is Mohammad A. based?
Mohammad A. is based in United States while working with Career Break.
What companies has Mohammad A. worked for?
Mohammad A. has worked for Career Break, Benchmark Education Company, and Nyc Department Of Education.
How can I contact Mohammad A.?
You can use AeroLeads to view verified contact signals for Mohammad A. at Career Break, including work email, phone, and LinkedIn data when available.
What schools did Mohammad A. attend?
Mohammad A. holds Bachelor'S Degree, Computer Networks & Cyber Security from Monroe University.
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