Mohammad Aamer Email & Phone Number

Hyderabad, Telangana, India

As a Strategic Account Manager, I am responsible to guide my team in developing strategies to help brands grow. With my Amazon experience on PPC ADS, Catalog Management, Account Management on both Seller and Vendor Platforms, I help my team in improving brand performance and resolving complex Amazon issues.• Perform Account audit to review current performance of the account and identify immediate actionable items.• Identify Catalog improvement opportunities on the listings to improve overall buying experience.• Analyze Advertising performance of the account and identify areas of improvement• Based on account audit, create a strategy to improve overall account performance• Partner with Amazon support team to resolve complex catalog issues.• Connect with brands on Monthly basis and discuss account performance and way forward• Plan Quarterly projections for the account and work with the team to achieve them.

Hyderabad, Telangana, India

As a Team Supervisor I am accountable for creating a high performance culture that motivates associates to demonstrate levels of ownership, accountability and seller advocacy that enable the vision of a remarkable Seller experience. As a front line manager of 20 associates, I have provided coaching, guidance, and mentorship to drive achievement of individual and team performance goals. I was responsible for providing timely and efficient service to our Sellers by optimizing the productivity of team that results in a perfect Seller Interaction. Other responsibilities include interviewing, training, performance management and employee engagement

Hyderabad, Telangana, India

Handling a team of 20 Associates and ensuring timely andon response to resolve queries. As a Team Lead, I was responsible for driving the team towards achieving Monthly KPIs. I also ensured:- Process knowledge sharing, - Team Building- Conducting Team Huddle- One on one- Setting up action plan for team

Hyderabad, Telangana, India

End to end ownership of every seller interaction coupled with proactive problem solving and provides exceptional support to sellers.Demonstrates effective, clear and professional written and oral communication.Provides prompt and efficient service to Amazon Sellers and Merchants including the appropriate escalation of Sellers' issues.Maintains a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.Demonstrates excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.Contributes to a positive team environment and proactively aids team members with difficult contacts as needed.