Mohammad Abdalla Email and Phone Number

Successfully lead the delivery of several engagements in the Gulf, Levant & North Africa regions for Service Provider and Enterprise customers by maintaining excellent customer satisfaction rating, healthy profit margins, and timely delivery to ensure revenue recognition as per forecasts. Additionally I am actively engaged in the business development activities by supporting the pre-sales and the Centers of Excellence to ensure deal booking through optimal positioning of Cisco’s solutions from… Show more Successfully lead the delivery of several engagements in the Gulf, Levant & North Africa regions for Service Provider and Enterprise customers by maintaining excellent customer satisfaction rating, healthy profit margins, and timely delivery to ensure revenue recognition as per forecasts. Additionally I am actively engaged in the business development activities by supporting the pre-sales and the Centers of Excellence to ensure deal booking through optimal positioning of Cisco’s solutions from a price and technology stand point. Show less

Successfully lead the largest Managed Services Program in EMEAR for Saudi Telecom Company (STC). The program targets providing operational excellence to STC's Public Data Network, one of Cisco's largest installed networks in the world based on clearly defined SLA/KPI's. Also lead the executive communication internally and externally to ensure strong governance and smooth delivery of the mutual business and operational objectives. Managed large teams of professionals and teamed up with Sales and… Show more Successfully lead the largest Managed Services Program in EMEAR for Saudi Telecom Company (STC). The program targets providing operational excellence to STC's Public Data Network, one of Cisco's largest installed networks in the world based on clearly defined SLA/KPI's. Also lead the executive communication internally and externally to ensure strong governance and smooth delivery of the mutual business and operational objectives. Managed large teams of professionals and teamed up with Sales and cross-functional teams to ensure the development and implementation of value added solutions to the customer. Show less

Headed the department of Operations Strategy and Support with the mandate of aligning network and IT strategies with the overall corporate strategy through network and IT infrastructure optimization initiatives, service and product costing and a balanced technical-financial planning. Moved on to lead the Commercial Support department responsible for supporting business and consumer sales through the creation of processes and procedures needed to optimally streamline sales, reduce cost and… Show more Headed the department of Operations Strategy and Support with the mandate of aligning network and IT strategies with the overall corporate strategy through network and IT infrastructure optimization initiatives, service and product costing and a balanced technical-financial planning. Moved on to lead the Commercial Support department responsible for supporting business and consumer sales through the creation of processes and procedures needed to optimally streamline sales, reduce cost and improve margins on services and products. Show less

As part of a progressive team, my responsibilities included providing operation and business support in the form of bids evaluation, implementation, management and operationalization of many different data network projects of STC. Such evaluations are aimed at identifying the operational and business value of the proposed solutions for STC.. I was also an active member of a team of professionals who maintained the network through a deep technical understanding of the different cutting edge… Show more As part of a progressive team, my responsibilities included providing operation and business support in the form of bids evaluation, implementation, management and operationalization of many different data network projects of STC. Such evaluations are aimed at identifying the operational and business value of the proposed solutions for STC.. I was also an active member of a team of professionals who maintained the network through a deep technical understanding of the different cutting edge technologies for the different layers of the network; Access, Edge, and Core with an equal understanding of the different relevant Network Management Systems. Show less

Responsible for research and development in areas of Data Networks, Hybrid-Fiber-Coax Networks, the different flavors of DSL Technologies, and Digital Power Line (DPL). Working as part of a team focused on offering the customer the different access technology solutions and providing an integrated end-to-end solution supporting all three services: voice, video and high-speed data. The job required extensive customer interfacing to define product features, customer business goals, scope of… Show more Responsible for research and development in areas of Data Networks, Hybrid-Fiber-Coax Networks, the different flavors of DSL Technologies, and Digital Power Line (DPL). Working as part of a team focused on offering the customer the different access technology solutions and providing an integrated end-to-end solution supporting all three services: voice, video and high-speed data. The job required extensive customer interfacing to define product features, customer business goals, scope of engagement and to develop implementation plans and roadmaps. The objective was to map business requirements into technical architecture. Show less