Contact insurance companies, patients, and healthcare providers to follow up on outstanding medical claimsIdentify and resolve issues with unpaid or denied claimsEnsure timely payment of claims by appealing denials and correcting any errorsReview and analyze insurance remittance advice to ensure accurate reimbursementMaintain accurate and up-to-date records of all communication and actions takenCollaborate with internal departments to resolve billing discrepancies and coding issuesProvide excellent customer service by effectively addressing inquiries and concernsStay updated on industry trends and changes in insurance regulations