- Develop and manage sustainable, profitable model for team with monthly revenue targets.- Represent team to rest of Rack space through presentations, training activities and regular reporting.- Manage professional service team in respect to milestones, activities and goals.- Maintain road-map for Professional Services offerings.- Collaborate with product and support teams to transfer standardized offerings to general support.- Manage and resolve issues and contribute to business unit/area development.- Provide regular individual and team quarterly performance reviews.• Managing Stakeholder relationships at project level.• Advising clients on project governance.• Setting up an appropriate project organization.• Developing work plans and coordinating the activities of the project team and sub-team.• Managing project planning and scheduling.• Providing leadership to project teams and clients in a SAP environment.• Develop and analyse systems that are to be used by the employees and the managers of the company.• Develop strategies that are to be used in implementation of software and hardware Infrastructure systems in the organization.• Leading the team to Look after the maintenance of computer systems and make sure that all the departments are functioning properly.• Develop and manage staff to monitor technology staff and oversee policies and procedures of the company.• Look after the purchase of the software and hardware systems and plan proper budget and quotations for the systems.

- Project Planning- Project Estimated Budgeting. - Analysis requirements to match with mission & vision.- Planning for implementations phases.- Planning to move from traditional learning to e-learning.- Strategic for using and learn.- Following the QA & QC Process for each department.- Build the policy of Management system.- Scope of work for Business.- Planning to produce E-Courses- Follow up the contract with Client & work to delivering the items and services.- Distribution the tasks for team.- Re-engineering the Processes and Transaction (SOP).- Find solutions for challenge problems which arise in the project and responsible for the Outcome and finish the project with great success and quality on time.- All duties of Project management and budgeting - Controlling all operations and following with all departments with fully integrated work.

- Planning for module delivery.- Implementation planning with QC process. - Set all SOP's for operation's and functions related with requirements. - Managing team.- Analysis requirements.-Re-engineering the Processes and transaction .- Arrange all the facilities to the team who are working on the project, provide training , support and extract the best out of the team.- Solve complex problems which arise in the project and responsible for the outcome and finish the project with great quality and on time.

- Plan, coordinate, develop and implement the Security Services Department administrative strategy for the management and coordinate all other activities of the department operations so as to meet the required resources in the execution of the company’s plan.- Analyzing system logs and identifying potential issues with computer systems. - Introducing and integrating new technologies into existing data center environments. - Performing routine audits of systems and software. - Performing backups. - Applying operating system updates, patches, and configuration changes. - Installing and configuring new hardware and software. - Adding, removing, or updating user account information, resetting passwords, etc. - Answering technical queries. - Responsibility for security. - Responsibility for documenting the configuration of the system. - Troubleshooting any reported problems. - System performance tuning. - Ensuring that the network infrastructure is up and running

- ERP System Administrator - Support - Knowledge of N/W and Hardware, like Printers, fax, scanners, desktops, etc. - Manage the day to day IT works inside the office. Hardware and Troubleshooting.- Installing and conjugating Microsoft Windows 2003 server, creating policies, users, remote desktop.- Installing, configuring all devices and hardware in the labs.- Installing and implementation all module –specialized on Production and manufacturing module