CSR

Greet customers as they enterGive customers drink menus and answer their questions regarding ingredientsTake orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)Prepare beverages following recipesServe beverages and prepared food, like cookies, pastries and muffinsReceive and process payments (cash and credit cards)Keep the bar area cleanMaintain stock of clean mugs and platesCheck if brewing equipment operates properly and report any maintenance needsComply with health and safety regulationsCommunicate customer feedback to managers and recommend new menu items

Prepare and serve coffee and tea drinks that meet quality standardsProperly handle and maintain all equipmentRespond to orders, questions, concerns, and complaints in a polite and efficient mannerAccurately handle cash and credit card payments, following appropriate cash-handling proceduresServe customers quickly and efficientlyDemonstrate a thorough understanding of al the menu

Providing excellent wait service to ensure satisfactionTaking customer orders and delivering food and beveragesMaking menu recommendations, answering questions and sharing additional information with restaurant patronsProven work experience as a WaiterHands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)Basic math skillsAttentiveness and patience for customersExcellent presentation skills