Mohammad Abu-Husan Email & Phone Number

Jordan

Amman - Jordan

• Playing a pivotal role in the hotel Infrastructure and Systems to be highest technology and modern IT hotel in Jordan.• Playing a pivotal role in enhancing guests and team satisfaction which proven by IHG guest satisfaction and employees surveys to reach hotel targets (Guests 85% and Employees 90%).• Comply with IHG global IT initiatives and procedures developments in additions of piloting some.• Piloting lots of systems approved by IHG and helping in development according to business needs.• Managing PCI implementation with the IHG and to be the 1st hotel could have PCI Certificate in Jordan hotels.• Moving IT department from Support department to Operation and support IT department.• Leading IT part of Hotel Major renovation of the prime product of the hotel (Premium Wing 175 rooms and 30 Suite) to be the most advanced in terms of IT and in room entertainment.• Maintain the hotel and IT P&L throughout having 0% systems down or revenue loss, maintain the IT expenses also negotiating all proposals and buying at the best price, sponsorship or Win-Win deals.

Playing a pivotal role in the hotel Infrastructure and Systems to be highest technology and modern IT hotel in Jordan.Playing a pivotal role in enhancing guests and team satisfaction which proven by IHG guest satisfaction and employees surveys to reach hotel targets (Guests 85% and Employees 90%).Comply with IHG global IT initiatives and procedures developments in additions of piloting some.Piloting lots of systems approved by IHG and helping in development according to business needs.Managing PCI implementation with the IHG and to be the 1st hotel could have PCI Certificate in Jordan hotels.Moving IT department from Support department to Operation and support IT department.Leading IT part of Hotel Major renovation of the prime product of the hotel (Premium Wing 175 rooms and 30 Suite) to be the most advanced in terms of IT and in room entertainment.Maintain the hotel and IT P&L throughout having 0% systems down or revenue loss, maintain the IT expenses also negotiating all proposals and buying at the best price, sponsorship or Win-Win deals.

Managing company projects in Saudi by leading systems implementations of 5 star hotels (PMS, HR, Back Office and POS systems) and hotel team trainings.Leading the implementation of Wi-Fi project at Minhal Holiday Inn hotel in Riyadh to be the 1st hotel having WiFi technology.Managing Hotel systems as an out source company and implementing a modern infrastructure.Managing planning and Implementation of Al Hayyat Towers network and systems.In charge of GestWare HR system installation and Training of Riyadh Marriott hotel.

IT in charge of Jordan Airports Duty Free Shops openingAldeasa is a Spanish company located in Madrid and operating more than 200 Duty Free shops at the international airports they bought Jordan Airports duty free shops in 2000 Leading Jordan Airports Duty Free shops major renovation (IT section) of Queen Alia International Airport, Marka and Aqaba Airports by:Network infrastructure implementation for Shops and Jordan Headquarter.SITA VPN connectivity with Madrid Head QuarterNCR POS installation.HR System.Finance (General Ledger and Fixed Assists.Jordanian Systems users TrainingSetting company P&P.Career History cont.Supporting the management team with all aspects of policy enforcement and the provision of business and operational advice. Review Technology solutions and recommend solutions and strategy to the General Manager. Assist and provide IT and Operational guidance in the formulation and implementation of strategic plan, budget and key performance objectives.Evaluating existing internal IT measures applicable to Operation procedures and systems and implementing appropriate policies and procedures accordingly