Mohammad Afsar Email & Phone Number

United Arab Emirates

United Arab Emirates

Handling Sharjah and Northern Emirates Sales TeamHandle customer issues, resolution and communicate escalated issues to the Sales Manager Ensure proper implementation of sales campaigns / promotional activities.Answer customer’s questions about products, prices, availability, product uses and credit terms.Monitoring the plans of product range distribution in Food Service Department Customers like Hotels, Caterings and Chain of restaurant.Develop new markets and accounts by utilizing the current relationships and building new relationships in the food service channelDevelop a daily/weekly call list and maintain information accuracy monthly.Developing a full understanding of the business market place.Developing & maintaining successful business relationships with all customers.Identify what customer wantPlanning and organizing the day to ensure all opportunities are maximized.Dealing with customer enquiries face to face, over the phone or via email.Contacting prospective customers and discussing their requirements.Achieving all revenue targets & objectives in line with the Area Business Plan.Responsible for assigned sales targets (monthly, quarterly and annually)Responsible for Proper execution of order and dispatch it on time.Responsible for Follow up for payment.Maintain good relation with client.

United Arab Emirates

Responsible to handle assigned territory for traditional trade channel and reporting to Area sales supervisor and close coordination with merchandising supervisor, branch accountant and logistics team.Responsible to achieve monthly category wise sales targets (volume & revenue) as well as to meet KPI’s (Such as Sales – 100%, credit collection- 90%, distribution & coverage – as defined, strike rate – 75% New account opening – 5 outlets / PM & productivity -90%) in defined time period.Assist Sales Supervisor by completing all additional assigned duties and handling additional Supervisory responsibilities in absence (Annual / short vacation) of Area Sales Supervisor.Responsible to handle 2 merchandisers and review their daily reports, identify low shelf life products in order to eliminate expiry, alter route plan and revise customer frequency as needed.Responsible to place Masafi water, juice, & Balance branded coolers on monthly basis and evaluate each outlet sales performance & rotation of coolers to achieve optimum utilization .Coordinate with area sales supervisor & customers for agreement New/renewal, cancellation, coolers rotation if customer sales history is poor, coolers maintenance issues.Periodical review on signed agreements sales performance, suggest area sales supervisor if amendments requires and Obtain bestselling position in all the accounts.Handle customer issues, resolution and communicate escalated issues to the Sales Supervisor/Manager.Monthly basis responsible to open new accounts, reactivation of inactive customers.Ensure proper communication with customers for implementation of trade schemes, promotional activities, company new or revised policies & procedures .Contact new and existing customers to discuss their needs and to explain how these needs could be met by specific products and services.Daily tracking of competitor sales activity in the market.

Abu Dhabi, United Arab Emirates

Handle customer issues, resolution and communicate escalated issues to the Sales Manager Ensure proper implementation of sales campaigns / promotional activities.Answer customer’s questions about products, prices, availability, product uses and credit terms.Monitoring the plans of product range distribution in Food Service Department Customers like Hotels, Caterings and Chain of restaurant.Develop new markets and accounts by utilizing the current relationships and building new relationships in the food service channelDevelop a daily/weekly call list and maintain information accuracy monthly.Developing a full understanding of the business market place.Developing & maintaining successful business relationships with all customers.Identify what customer wantPlanning and organizing the day to ensure all opportunities are maximized.Dealing with customer enquiries face to face, over the phone or via email.Contacting prospective customers and discussing their requirements.Achieving all revenue targets & objectives in line with the Area Business Plan.Responsible for assigned sales targets (monthly, quarterly and annually)Responsible for Proper execution of order and dispatch it on time.Responsible for Follow up for payment.Maintain good relation with client.

Dubai, United Arab Emirates

Working as a sales representative to check customer requirements, explaining the product features Checks for collections and weekly follow up for payment with the customerProvide customer’s feedback on the product and provide the necessary suggestion to superiors for improving the customer service and quality of the product. Providing data sheet of new product, sending monthly statements to the customers. Writing letters to the customers for any charge in the company, writing acknowledgement letter to the customers on the payment. Conducting weekly staff briefing for improvement as a team leader

Dubai, United Arab Emirates

Solving the customer issue, motivating the staff handle all auto care department manual and auto mechanical problems, uploading the sales report, handle all related task to run the retail outlet under the corporation policy as a team leader.