• Conducted a comprehensive assessment of the existing on-premises infrastructure to identify readiness for migration to Microsoft 365, including Exchange, SharePoint, and Teams• Designed and implemented SharePoint workflows to automate business processes and streamline approvals.• Implemented backup and recovery strategies to safeguard SharePoint data against potential loss or corruption.• Proficient in SharePoint administration, managing sites, lists, libraries, and user permissions across the tenant.• Expertise in designing and setting up Microsoft Teams for effective team communication and collaboration.• Configured and customized Teams channels, tabs, and permissions to match specific project requirements.• Implemented Teams voice and video conferencing solutions, enabling seamless virtual meetings and presentations.• Developed a detailed migration plan outlining the sequencing of workloads, data migration strategies, and a timeline for minimal business disruption• Conducted end-user training sessions on OneDrive features, encouraging effective utilization for improved productivity.• Managed OneDrive policies, quotas, and versioning to optimize data management and storage efficiency.• Successfully migrated on-premises Exchange mailboxes to Exchange Online, ensuring data integrity, proper configurations, and seamless user access• Implemented SharePoint Online, customizing site templates, information architecture, and permissions to optimize collaboration and document management• Led the deployment of Microsoft Teams for organization-wide communication and collaboration, integrating with other Microsoft 365 services• Configured Azure AD Connect for hybrid identity management, enabling single sign-on and seamless access to cloud resources• Implemented Azure AD Conditional Access policies to enforce multi-factor authentication and secure access to critical applications and data

• Configured, operated, and maintained O365 services, focusing on Exchange Online.• Provided end-to-end root cause analysis and assistance for Exchange and Office 365 issues.• Offered solutions and operational engineering on the M365 platform, including Outlook, Intune, Autopilot, Defender End Point Protection, Teams, and SharePoint.• Utilized Teams apps and connectors to integrate external tools and services for enhanced productivity.• Administered Teams compliance policies, ensuring secure data sharing and adherence to industry regulations.• Collaborated with internal stakeholders to maximize O365 functionality and user experience.• Supported Office 365 Administrators in addressing emerging issues.• Managed Office 365 compliance via portal and Shell, ensuring adherence to standards.• Configured SharePoint Online sites and libraries, creating custom permissions and workflows to optimize document collaboration and management.• Deployed Microsoft Teams as the central communication hub, integrating with various third-party applications for unified collaboration.• Leveraged PowerShell scripting to automate user provisioning, license management, and policy enforcement, saving significant time and effort.• Continuously updated PowerShell skills to stay abreast of the latest features and capabilities for enhanced productivity• Enforced security best practices by implementing Multi-Factor Authentication (MFA) for all users, bolstering Office 365 security posture.• Provided user training on MFA setup and usage to ensure seamless adoption and increased security awareness.• Designed and implemented Data Loss Prevention (DLP) policies to prevent data leaks and ensure compliance with regulatory requirements.• Provided end-user support and training to promote effective utilization of Office 365 tools, resulting in increased productivity and user satisfaction.

• Led a cross-functional team in planning and executing the migration of on-premises email systems to Exchange Online in Office 365.• Implemented Azure AD Connect to synchronize on-premises Active Directory with Azure AD, enabling seamless user authentication.• Conducted thorough mailbox and data migrations to Exchange Online, ensuring data integrity and a smooth transition for 30,000 users.• Supported the messaging environment in the Cloud (Office 365) and Exchange Servers• Provide technical assistance on escalated issues related to Exchange online/ SharePoint online and Teams and collaboration services with office365• Monitored exchange servers/maintenance and logs and events monitoring

• Maintained multiple Internal/External websites on IIS 6.0/7.0 on multiple server environments using various techniques (Multiple IPs, Ports, Host headers)• Administered Microsoft Windows Servers (Active Directory), Microsoft Workstations• Configured Group Policy Settings in Windows server 2012 platform• Managed Windows server 2003,2008 ,2012 DNS servers• Good understanding of IIS processes like HTTP.SYS, application pool, worker process and W3SVC etc• Installed, Configured and Maintained Network Printer• Worked on the tickets from ticketing tool and planned production changes• Attended daily calls and resolving them with ticketing tool HP-ITSM which is responsible for assigning calls to our team• Installed Windows Server operating systems (Windows Server 2003)• Generated dumps for the applications using debug diagnostics• Generated CSR’s and installed the SSL certificate for the websites• Installed, configured web servers & creation of websites and application pools• Performed User management on Active Directory• Administration of Active Directory - Users, OU’s, and Group Policies