Mohammad Akram Email & Phone Number

Dubai, Ae

Dubai, Ae

• Analysed gaps in existing ERP systems and redefined cumbersome business processes into user-friendly workflows.• Oversee the entire portfolio, focusing on sprint goals, managing dependencies, and maintaining backlogs.• Led a cross-functional team to successfully migrate 500+ mailboxes to MS Office 365 cloud.• Developed and monitored internal policies, procedures, Audits and SLAs as per the management guidelines.• Outlined development plans, determined resources, created timeline and generated initial budgets for project scope. • Designed, developed, and integrated internal and third-party APIs, including authorization protocols.• Overseeing the installation and maintenance of software and hardware systems and ensuring that they are updated and maintained to meet as per the needs of business operations.• Led technical activities, including solution upgrades and integration of new technologies.• Procurement of hardware, networking and software licenses as per the operational requirement within the allocated budget.• Collaborating, negotiating and coordinating with the software and hardware providers• Providing technical support, configuring, troubleshooting and diagnostics into ERP modules: Procurement, HRM & Payroll, Operation and CRM.• Developed detailed project plans, manage deadlines, and quickly grasp issues.

Dubai, United Arab Emirates

• Analysed business requirements and participated in development activities of Custom ERP.• Developed scalable cloud-based applications, deployment of Applications and monitoring the performance.• Managed MS Azure portal, including database backup scheduling, VM management, cost analysis, and resource utilization.• Handled MS O365 licenses and user management, created CI/CD pipelines for automated builds and deployments, and managed project configurations in DevOps.• Led and supported the team in task management, scheduling, and planning for smooth project execution.• Participated in reviews and meetings, providing updates to the Project Manager on project progress.• Coordinated and supported external outsourcing vendors.• Provided detailed code documentation and reports for reference.• Implemented Dynamic 365 CRM in multiple business units of the group resulting increase of sales and automations.• Conducted code reviews and maintained high coding standards, reducing bugs and improving software quality.

Riyadh, Saudi Arabia

Job Responsibility:• Analysis on client requirement• Being a part of the complete development life cycle.• Designing business logic• Coding by following Code Standardization, Testing and deployment.• Configuring and Managing Hosting Environment on the Production Server• Server Management• Hands on experience into software development by using Software Development Life Cycle (SDLC) methodology• Familiar with Agile and Scrum methodologies.

New Delhi Area, India