Job Summary: Part of Project team working on the Etisalat Network Modernization 2G/3G/LTE Swap Project (Alcatel Lucent -UAE) Responsibilities:  Coordinating communication strategies with VIP clients including, Government Officials, Military and private sector in order to implement Nokia (Alcatel-Lucent) GSM solution.  Liaison between key stakeholders including the Project Team and the customer.  Coordinate and manage Customer & Sub Contractors in order to make sure better… Show more Job Summary: Part of Project team working on the Etisalat Network Modernization 2G/3G/LTE Swap Project (Alcatel Lucent -UAE) Responsibilities:  Coordinating communication strategies with VIP clients including, Government Officials, Military and private sector in order to implement Nokia (Alcatel-Lucent) GSM solution.  Liaison between key stakeholders including the Project Team and the customer.  Coordinate and manage Customer & Sub Contractors in order to make sure better quality for Project Delivery and Services.  Responsible for handling the database with help from the project controller Maintaining all activities in sequence and with the same format in order to make the database useful for all departments. Assisting in the formulation, planning and monitoring of policies and procedures.  Systems used: MBI5, MBI3, SUMX Achievements Played an integral Part of the Etisalat Modernization Project by ensuring that it will be completed within the project constraints and by initiating and maintaining a strong working relationship with the company’s key clients. Show less

Job Summary: Implementation Engineer for Etisalat Network Modernization 2G/3G/LTE Swap ProjectResponsibilities:  Responsible for Swap and New 2G/3G/LTE Site Integration (macro/micro/IBS).  Coordinate and manage customer & Sub Contractors in order to make sure better quality for Project Delivery and Services.  Responsible for site surveys, IBS design, material management, quality audit. Responsible for snag clearance, integration, commissioning, troubleshooting… Show more Job Summary: Implementation Engineer for Etisalat Network Modernization 2G/3G/LTE Swap ProjectResponsibilities:  Responsible for Swap and New 2G/3G/LTE Site Integration (macro/micro/IBS).  Coordinate and manage customer & Sub Contractors in order to make sure better quality for Project Delivery and Services.  Responsible for site surveys, IBS design, material management, quality audit. Responsible for snag clearance, integration, commissioning, troubleshooting, coordination for transmission with customer and acceptance.  Responsible for handling the database and maintaining all activities in sequence and same format and making that database useful for all departments.  Coordination with the team, and other department (RNP / Transmission) to arrange the Call off, Data fill etc.  Systems used: Huawei BTS3900, BTS3900A (WCDMA), BTS 3900L and DBS 3900(IBS), RTN 620,950, LMT Client for Node B, eNodeB and MBTS, shell scriptAchievements Played an integral Part of Etisalat Modernization Project which has been successfully completed within the project constraints, by making sure that sites will be implemented and integrated successfully according to the required quality standards. Show less

Job Summary: planning and implementing future IT developments and undertaking project work (network/servers)Responsibilities:  Setting up user accounts, permissions and password  Managed a team of 7 including 3 developers and 4 technical support engineers Provided guidance, instruction, direction and leadership to the team for the purpose of achieving a key result or group of aligned results. Implemented team goals and objectives ensuring technology was utilized… Show more Job Summary: planning and implementing future IT developments and undertaking project work (network/servers)Responsibilities:  Setting up user accounts, permissions and password  Managed a team of 7 including 3 developers and 4 technical support engineers Provided guidance, instruction, direction and leadership to the team for the purpose of achieving a key result or group of aligned results. Implemented team goals and objectives ensuring technology was utilized effectively.  Monitor Operators SMPP connections, USSD/SMS bulk & DB servers of the bulk.  Writing Products User Manual's documents and training documents.  Ensuring the most cost-effective and efficient use of servers.  Analyzing and resolving faults Contribute to and maintain system standards. Perform ongoing performance tuning, hardware upgrades and resource optimization as required.  Configure CPU, memory, and disk partitions as required.  Perform periodic performance reporting to support capacity planning Liaison between key stakeholders including operators (VAS department) and Content providers.  Managing the Daily USSD Broadcast (Broadcast rates, Content approval, services Subscription, Broadcast schedule)  Testing new software products and assure quality of service of TE platforms Systems used: Unix and Linux OS, TCP/IP, Routing Protocol, DNS, DHCP, IPSec, VPN,Cisco Routers and switches Achievements Promoted to Manager after 7 months in order to run Multiple projects which successfully came in on time and within budget. Show less

Job Summary: This was a Part-time role during the same time period as Telecom Enterprise. The role was primarily to test localized products, both hardware and software.Responsibilities:  Review Test Plans / complete Test Cases for applications released on mobile, PC and Internet platforms. Achievements Completed the assigned cases successfully within time and cost constraints, which included web services, Windows Programs and Mobile applications

Job Summary: To consult with customers about their product or service needs.Responsibilities: Deal with all VoIP, WiMAX issues for cooperate and private clients (e.g.: slow internet connection, service outage ,billing and authentication issues)  Receive customer calls of requests for products and services. Liaison between customers and technical support teams with the ticketing system. Handling both Arabic, English native speaker's customers.  System Used:… Show more Job Summary: To consult with customers about their product or service needs.Responsibilities: Deal with all VoIP, WiMAX issues for cooperate and private clients (e.g.: slow internet connection, service outage ,billing and authentication issues)  Receive customer calls of requests for products and services. Liaison between customers and technical support teams with the ticketing system. Handling both Arabic, English native speaker's customers.  System Used: VoIP, WiMAX Show less

Troubleshooting.Dealing with subcontractors to achieve the customer standards.Sites surveys (Umniah 3G project).Site Acceptance

BTS (maintenance, configuration).Traffic analysis and trouble shooting by using statics generated by Huawei/ZTE OMC terminal.Hardware and software Optimization.Monitoring the network using M2000 – Huawei support/NetNumen – ZTE support.BSC (Installing, Commissioning, Maintenance).Reading KPI’s in order to improve network performance.Solving problems and alarms which may occur.Putting new sites on air.Dealing with contractors to accomplish Umniah… Show more BTS (maintenance, configuration).Traffic analysis and trouble shooting by using statics generated by Huawei/ZTE OMC terminal.Hardware and software Optimization.Monitoring the network using M2000 – Huawei support/NetNumen – ZTE support.BSC (Installing, Commissioning, Maintenance).Reading KPI’s in order to improve network performance.Solving problems and alarms which may occur.Putting new sites on air.Dealing with contractors to accomplish Umniah standards.Preventive for BSCs & BTSs.WiMAX d/e-version commissioning for Airspan and Huawei.Ability to do drive test. Show less