Mohammad Al-Jammal

Mohammad Al-Jammal Email and Phone Number

Future Hotelier @ Fairmont Amman
amman, jordan
Mohammad Al-Jammal's Location
Amman, Jordan, Jordan
About Mohammad Al-Jammal

Marhaba! I am a dedicated and driven Hospitality Management bachelor student on theverge of completing my final year, equipped with both academic knowledge and 3+ years ofpractical experience that have shaped my journey in the vibrant world of hospitality.Throughout my journey, I've actively sought opportunities to gain practical experience inhospitality settings. From internships at renowned hotels to serving in restaurants, I've honedmy skills in guest service, event management, and team collaboration. These experienceshave not only enriched my understanding of hospitality operations but have also instilled inme a profound appreciation for the importance of personalized service and attention todetail. Also, my academic pursuits have not only deepened my understanding of industrytrends and best practices but have also equipped me with the analytical and strategic skillsnecessary to thrive in this dynamic field.I believe that genuine hospitality goes beyond simply providing accommodation or servingfood – it's about creating connections and making guests feel valued and appreciated. Withmy passion for service, and vision for success, I am ready to embark on new challenges,embrace new opportunities, and leave a lasting impact on the world of hospitality.

Mohammad Al-Jammal's Current Company Details
Fairmont Amman

Fairmont Amman

View
Future Hotelier
amman, jordan
Employees:
155
Mohammad Al-Jammal Work Experience Details
  • Fairmont Amman
    Captain Waiter
    Fairmont Amman Jun 2024 - Present
    Amman, Jordan
  • Talabat
    Rider
    Talabat Jun 2020 - Present
    Amman, Jordan
    Responsibilities:• Efficiently picked up food and other items from partner restaurants and establishments.• Delivered orders promptly and professionally, ensuring customer satisfaction.Followed designated routes for efficient delivery.• Provided excellent customer service by maintaining a polite and professional demeanor.• Addressed and resolved customer complaints and reported issues to management when necessary.• Maintained clear communication with dispatch teams and customers.• Utilized the Talabat Rider app for accepting orders, navigating routes, and updating delivery statuses.• Ensured my vehicle was in optimal working condition.• Adhered to all traffic laws and regulations.Complied with health and safety guidelines, including hygiene protocols for food delivery.• Managed time effectively to meet delivery deadlines and maximize delivery efficiency.• Handled cash transactions for cash-on-delivery orders accurately and securely.• Worked collaboratively with team members and management to improve delivery processes and customer satisfaction.• Effectively resolved delivery-related issues, such as locating difficult addresses and navigating traffic delays.
  • Talabat
    Process Inspector
    Talabat May 2022 - Jun 2024
    Amman, Jordan
    • Responsible for tracking the performance progress of riders ensuring high performance and adherence to company standards.• Oversee and provide coaching to rider captains.
  • Bristol Amman Hotel
    Food And Beverage (Service) Intern
    Bristol Amman Hotel Jan 2024 - Jun 2024
    Amman, Jordan
  • Zaitona Restaurant
    Captain Waiter
    Zaitona Restaurant Nov 2018 - Feb 2020
    Mecca St., Amman, Jordan,
    • Welcomed guests upon arrival and assisted them with their seating arrangements.• Presented menus, provided recommendations, took accurate orders and responded to guests questions and/or concerns.• Implemented effective upselling/cross-selling techniques, increasing average check totals by 20% through suggestive selling of appetizers, desserts, and beverages.• Maintained overall restaurant tidiness and cleanliness and ensured table layouts & settings meet the standard set.• Handled cash transactions and maintained accurate records, controlled restaurant expenses and monitored restaurant reservations & inventory levels.• Coordinated logistics, including vendor management and budget tracking.• Contributed in planning and preparing special events / birthday parties for groups of up to 50 guests up to twice each month, providing tailored service to meet specific guest needs, ensuring seamless coordination and guest satisfaction.• Assisted management with setting up promotions and online marketing which resulted in a significant increase in revenue for the restaurant.• With my earnest desire to serve people, I made every effort to not leave a guest unsatisfied, this led many of our new guests to become repeat ones.
  • Rakoon Indian Food
    Commis Chef / Server
    Rakoon Indian Food Jan 2018 - Oct 2018
    Amman, Jordan
    My responsibilities included:• Preparing food items for service by chopping, cutting or mixing.• Assisting the chefs in cooking menu items under their supervision.• Taking orders, serving food and beverages, presenting bills, handling cash.• Bussing tables and keeping both the kitchen and restaurant clean and tidy.
  • Popeyes Louisiana Kitchen
    Restaurant Crew Member
    Popeyes Louisiana Kitchen Aug 2017 - Nov 2017
    Amman, Jordan
    • I was responsible for performing a variety of duties, from food production to customerservice, cleaning, and/or dishwashing.
  • Le Royal Hotels & Resorts - Amman
    Rooms Division (Housekeeping) Intern
    Le Royal Hotels & Resorts - Amman May 2017 - Jul 2017
    Amman, Jordan
  • Le Royal Hotels & Resorts - Amman
    Food And Beverage (Service) Intern
    Le Royal Hotels & Resorts - Amman Feb 2017 - Apr 2017
    Amman, Jordan

Mohammad Al-Jammal Skills

Threat And Vulnerability Management Penetration Testing Reporting And Analysis Virtualization Microsoft Office Windows Server Vmware Python Mcse Ceh Network Security Next Generation Network Cisco Firewall Security

Mohammad Al-Jammal Education Details

  • Qutaiba Bin Muslim High School
    Qutaiba Bin Muslim High School
    79/100 %
  • Qutaiba Bin Muslim High School
    Qutaiba Bin Muslim High School
    Hospitality And Tourism Education & Training

Frequently Asked Questions about Mohammad Al-Jammal

What company does Mohammad Al-Jammal work for?

Mohammad Al-Jammal works for Fairmont Amman

What is Mohammad Al-Jammal's role at the current company?

Mohammad Al-Jammal's current role is Future Hotelier.

What schools did Mohammad Al-Jammal attend?

Mohammad Al-Jammal attended Yarmouk University, Qutaiba Bin Muslim High School, Qutaiba Bin Muslim High School.

What skills is Mohammad Al-Jammal known for?

Mohammad Al-Jammal has skills like Threat And Vulnerability Management, Penetration Testing, Reporting And Analysis, Virtualization, Microsoft Office, Windows Server, Vmware, Python, Mcse, Ceh, Network Security, Next Generation Network.

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