• Established the mission, vision, and strategic roadmap for IT Infrastructure.• Led a highly engaged team responsible for end-to-end ownership of IT infrastructure and service desk operations.• Aligned IT services and objectives to support the organization's growth and expansion.• Oversaw IT operations, including cloud-focused infrastructure, server configuration, maintenance, and network management.• Developed and implemented an organizational scorecard to monitor and improve service levels, ensuring high-quality IT services.• Introduced innovative and differentiating IT infrastructure capabilities, boosting overall competitive advantage and employee productivity.• Managed and optimized the IT Infrastructure budget, ensuring efficient resource utilization without compromising service excellence.• Worked closely with the cyber security vendors to integrate security strategies into the infrastructure framework.• Collaborated with peer IT leaders to ensure timely and effective project delivery across the organization.• Handled strategic vendor relationships to ensure the adoption of technologies that met service objectives and maximized business value.• Develop and implement strategic IT plans, policies, and procedures.• Collaborate with internal and external stakeholders to identify requirements, analyze potential solutions, and develop appropriate IT solutions.• Negotiate and manage contracts with external vendors and service providers. • • Oversee the implementation of IT systems, including hardware, software, networking, and security. • Develop and maintain relationships with business partners and external vendors. • Work with external auditors to ensure compliance with internal controls. • Maintain up-to-date knowledge of industry best practices and emerging technologies.• Direct and manage IT projects, ensuring project milestones and deadlines are met.• Manage IT operations and personnel across multiple business units and corporate functions.

At Liquid Coffee plant in Suffolk, Virginia, I was hired to manage and implement the complete IT Project, which includes the Manufacturing Execution System (MES), Rockwell DCS System, VB based applications developments, operating system for server and PCs, database design, backup strategy, security and antivirus, Door Security system, document management, computer networking, phone system, video conferencing and structured cabling. Using and implementing the project management methodologies which includes and covers how to establish project work breakdown structures (WBSs), as well as estimating, tracking, change control, quality control, and communication standards. I have successfully completed more then 50 small and big projects ranging form $10K to Multi Million Dollars. Some of the major projects are as follows: • Complete LAN/WAN infrastructure designing and implementation.• Server Virtualization using VMware VSphere.• Networking monitoring system using Solarwinds Orion• Manufacturing Execution System (MES) VB Application, database and servers.• Extraction loose Monitoring system.• Access Control for plant wide security system.• Electronic touch screen Lean Performance boards.• Rockwell PLX Servers.• Backup Exec Recover system for all servers and PCs• Norton Antivirus system.• RF GEN Severs and equipments integrated with AS/400 Application.• Share point portal 2007 for Document Management system.• Active directory.I am also responsible for budgeting, future forecasting, disaster recovery developing of new processes to help operators and technicians to understand manufacturing process.

Responsible for planning, reviewing, and implementing the process of Migration of 400 Web Application from WIN 4.0 to Windows 2000, as well as upgrading the IIS security and performance. During this project I created the • Project templates to implement the standardization process of migration.• Project Communication process and guidelines.• Application testing procedure in new environment.• Application rollover and planning.• Finalizing and Signoff procedure.

Responsible for designing and implementing the complete solution of wireless database technology under the Ms NT 4.0 domain using Dell high end servers and Sybase iAnywhere 7.0, which also provided Secure remote connectivity to the consolidated database server. • Analyzed and gathered requirements.• Designed and implemented the Secure LAN/WAN connectivity procedures for remote and local users.• Designed and implemented a physical database by using Sybase iAnywhere (Mobile and Wireless technology server).• Created the login, users and groups assigning the permission as requirements dictated. • Imported existing data from databases include Excel files.• Created the procedure to import the database from remote users by using the wireless db synchronization.• Created backup and restore procedures.• Installed and configured the IIS for secure WEB.• Designed and created the web based front end using FrontPage 2000.

Responsible for planning, designing, and implementing the complete network infrastructure. Also responsible for the installation, operation and maintenance of the servers, which included security, daily backups, and disaster recovery plans.• Configure the PIX firewall for the extranet.• Installed and configured the multi domain structure and created trust relationship.• Created users, groups and assigned the permission on a NTFS environment. • Installed and configured the terminal server for remote connectivity.• Configured the MS VPN server for remote users.• Installed and maintained MS Exchange 5.5 server and Site servers • Developed system and application standardization process.• Created documentation for troubleshooting and installation of different software packages and application.• Tuned and maintained storage devices.• Migrated and supported users from MS 3.1 to MS Windows NT 4.0 and Professional 2000 • Maintained the Internet Information Server 4.0, Proxy Server 2.0. And Backup exec 8 for WINNT 4.0 and 2000• Supported the following software packages: Office 97, Outlook 98/2000, MS mail and Internet explorer 3.0/4.0. • Responsible for troubleshooting and maintenance of the PCs, printers, and LAN/WAN connectivity on a day to day basis.

Led the 2-year project of designing and implementing the wide area network consisting of 80 online branches (remotely connected to IBM AS/400 510 using leased line provide by general telecommunication organization). The branch network used SNA/SDLC protocol to communicate with AS/400. I was also advisor to senior management on strategic planning of computer operating systems, application programs, integration, and hardware capabilities.• Supported 61 Automatic Teller Machine (ATM) connected to Tandem. All the ATMs use SNA/SDLC protocol for communication with the tandem• Prepared Request for Proposal (RFP) for the WAN.• Evaluation of WAN product to establish high performance and cost effective solutions.• Advisor to senior management on strategic planning of computer operating systems, application programs, integration, and hardware capabilities. • Managed overall operation of the information systems department, including all personnel matters, system security, data confidentiality, application development and strategic direction. • Supported remote connectivity using IBM 2210 routers and gateway solution.

Responsible for supporting local area network, wide area network, network operating systems, training on NT, Windows 95 and commercial application software etc. Lead the team of 10 software developers and 5 network engineers for delivering a complete end-to-end technology solution.• Proposed, designed, implemented and managed the complete project which included the hardware, software and network solutions to fulfill the process and technical requirements for Office of Minster of State and Governor of Dhofar (OMSGD) within the time frame of 2 years.• Lead the team of 10 software developers and 5 network engineers for delivering a complete end-to-end technology solution for (OMSGD).• Implemented open solution to provide purchase order, Asset/inventory, human resources, knowledge and change management systems.• Designed applications for call tracking and reporting. Enabled support management to monitor issues, such as understanding frequently occurring problems and gathering relevant metrics for decision support. The application was developed in Oracle.