Director Of It
Current• Established the mission, vision, and strategic roadmap for IT Infrastructure.• Led a highly engaged team responsible for end-to-end ownership of IT infrastructure and service desk operations.• Aligned IT services and objectives to support the organization's growth and expansion.• Oversaw IT operations, including cloud-focused infrastructure, server configuration, maintenance, and network management.• Developed and implemented an organizational scorecard to monitor and improve service levels, ensuring high-quality IT services.• Introduced innovative and differentiating IT infrastructure capabilities, boosting overall competitive advantage and employee productivity.• Managed and optimized the IT Infrastructure budget, ensuring efficient resource utilization without compromising service excellence.• Worked closely with the cyber security vendors to integrate security strategies into the infrastructure framework.• Collaborated with peer IT leaders to ensure timely and effective project delivery across the organization.• Handled strategic vendor relationships to ensure the adoption of technologies that met service objectives and maximized business value.• Develop and implement strategic IT plans, policies, and procedures.• Collaborate with internal and external stakeholders to identify requirements, analyze potential solutions, and develop appropriate IT solutions.• Negotiate and manage contracts with external vendors and service providers. • • Oversee the implementation of IT systems, including hardware, software, networking, and security. • Develop and maintain relationships with business partners and external vendors. • Work with external auditors to ensure compliance with internal controls. • Maintain up-to-date knowledge of industry best practices and emerging technologies.• Direct and manage IT projects, ensuring project milestones and deadlines are met.• Manage IT operations and personnel across multiple business units and corporate functions.
