Senior Technical Consultant
Current• Successfully implemented and managed e-learning systems.• Performs learning management system administration responsibilities Including installation, configuration, ongoing operation and archiving.• Integrates e-learning systems with other systems such as the Student Information Systems and Security Systems.• Helps analyze and troubleshoot software behavior through testing procedures, problem and bug reports and escalates as needed.• Troubleshoots complex user support problems.• Ability to understand business drivers, convert these into technical solutions and sell the solution back to the customer with professionalism and enthusiasm.• Self-motivated, disciplined, enthusiastic, professional, resilient, honest and possessing excellent influencing and communications skills both verbally, written and when delivering presentations and workshops.• Ability to build constructive relationships with clients at all levels.• Ability to manage client expectations to ensure that Company is able to deliver the required levels of service and customer satisfaction.• SQL language • HTML• CSS• Python • IMS LTI: Learning Tools Interoperability• REST API• Windows server administration.