Mohammad Antar Email & Phone Number

Working as product owner•Handle elicitation sessions with the clients and make sure that the requirements are well clear for the development team.•Working with design team on the design and handle the process on confirming the client design.•Writing UAT scenarios and make sure that the update and products features are covered with in the cases.•Deliver the deadlines for the clients and follow up with the technical team for the update.•Explain the new features for the clients after implementation/ testing phases.•Validate clients requests against any new requirements and to determine whether it will be handled as new requirements CR or under other umbrella.•Work with the clients and technical team towards any change request.•Handling any visit with the clients in order to make sure that we are on the right track in terms of requirements, updates, presentations, training, and deadlines.

Amman, Jordan

Follow up MenaItech H.R. software operation process and visit clients onregular basis to ensure their full understanding and satisfaction.•To train customers on MenaItech software and provide the required.software related service including technical support by responding toclients’ inquiries regarding errors, problem, configuring, installation orquestions with the implementation and Data Migration Process.•To maintain and follow up on the work plan procedures including allsteps required for clients’ implementation process such as installation,training and follow up of MenaITech software.•Define all system installation requirements including the needed data, thelogical processes, the required hardware, the operating environment andany interfaces with other systems.•Maintain and document customers’ profiles.

Saudi Arabia

Working on Saudi Arabian Monetary Authority (SAMA) project.•Gathering client requirements by using proper elicitation techniques.•Working to prepare the needed documents prior to finalize elicitations sessions with the concerned stockholders.•Spread the related documents (BRD, User stories, mock-ups, flowcharts) with the related stockholders.•Explain the related update to the clients.•Handle UAT before going live with the product.•Handling the regression test.

Jordan

Working on the roadmap initiatives:•Prepare for elicitation with the concerned stakeholders, at the initial phases the stakeholder is represented by the customer. the output of this phase is the abstract of the product activity plan.•Conduct elicitation with the concerned stakeholders, at this phase the stakeholders are represented by the customer, and Subject matter experts. the output of this phase is the initial concept.•Confirm the elicitation results the concerned stakeholders, at this phase the stakeholders are represented by the customers, and the Subject matter experts. the output of this phase is the confirmed concept.•Communicate business analysis information with stakeholders, at this phase the stakeholders are represented by the customer, Subject matter experts, pricing team, and the finance team the output from phase is marketing product specification document (like BRD document including the needed mock-ups, flowcharts, and user stories), the purpose is to ensure the right understanding of business requirements across related stakeholders.•Manage stakeholder collaboration, to ensure that the concerned stakeholders are working towards achieve common goal, communicate the lessons learned to overcome occurring of same mistake on the future, the output of this phase stakeholder collaboration document.•Handling verifies requirements to ensure that a set of requirements or designs has been developed in enough detail to be usable by a stakeholder, is internally consistent and is of high quality.•Handling validates requirements to ensure that a set of requirements or designs delivers align to the business requirements and support the delivery of needed value.•Publish the delivery dates for the new products across the marketing roadmap and to ensure that the assigned deadlines are met.•Handling the user acceptance test for the new products.•Working to have regression test on the live environment for the new products.