As Assistant Manager at Shanta Life Insurance PLC, I am responsible for managing and growing the customer portfolio of corporate policy administration and CRM solutions. I work with a team of professionals to deliver high-quality service and support to our clients, ensuring their satisfaction and loyalty. I have over 04 (Four) years of experience in account management, business analysis, sales, and leadership, across various industries. I have successfully increased the revenue and retention rate of key accounts, such as Guardian Life Insurance Ltd, Robi Axiata Limited and Pathao, by providing them with innovative and customized solutions. I graduated from Govt. Titumir College with a degree under the University of Dhaka. I am passionate about building long-term relationships with customers and providing them with value-added services.