Mohammad Arif Khan personal email
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In total 18+ years of work experience in Healthcare across several roles providing leadership and operation management for large organization. Leading Client Delivery (Both Technology & Operations) for fortune 500 clients portfolios ,$25 million revenue business , leading Client accountable for all aspects of delivery (Operations/ Technology) to ensure customer and client satisfaction, Ongoing Transition, Quality, Manage contractual performance standards (SLAs), and develop standard operations practices. Currently responsible for providing strategic, operational leadership to Tech Shared service group of Health & Welfare benefits administration organization {Batch support, Mainframe, SAS, BI} , Health point solution : Claims and Compliance and HRO benefits delivery for US mid sized clients with a team size of 300+ FTEs. Responsible for key SLAs for delivering high quality service for more than 400+ Large /Mid market North American and Canadian clients through rigorous, metric based, continuously improving quality practices/Operating system. Driving high levels of YOY productivity through designed thinking, disruptive innovation thought process, disciplined financial planning approach and leveraged cutting edge technologies like Robotic process, Automation. Health and Welfare, (US & Canada, Affordable Care Act Implementation, Wealth Care -Flexible spending account (FSA), Health reimbursement arrangement (HRA), Commuter benefits account, Health Savings Account Administration, HRBPO Implementations) . Worked in multiple roles right from client manager, leading the technology, Innovation & Automation.Operational experience ,strategic Management,cross Cultural Team Management client relationship communication managements, cost/budget, and P&L ManagementCreative thinking ,Automation and Innovation. Developed Domain & Tool /Technology in the organization , Develop the frame work for new Operational/Technology change , Client Consulting, Process/Testing Automation/Robotics. Alteryx, Talend, Robotic Process Automation (RPA) ,ITIL® 4 Designing and architecture health modules, retirement and other benefits and optimize human capital. Technology and practice leadership support.Business Analysis, Requirement Ongoing Operations ,System Analysis, Configuration and Implementation, Working with TPAs/ Benefit Vendors for respective clients , Analytics (Alteryx: Self-Service Data Analytics Platform), Data Conversion.Certified AON Impact Program and SLII® - A Situational Approach to Leadership Certified ITIL® 4
Wipro Technologies
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Practice DirectorWipro Technologies Jul 2022 - PresentIndiaLeading Client Delivery(Both Technology & Operations) for Client Delivery Groups , Accountable for all aspects of delivery (Operations/ Technology - US Health Care Benefits Administration, Spending Accounts , Wealth Care Plans administration -Alegues) to ensure customer and client satisfaction , Ongoing Transition, Quality , Manages global sourcing, Manage contractual performance standards (SLAs) , develop standard operations practicesLeading and develop Domain & Tool /Technology in the organization , Develop the frame work for new Operational/Technology change , Client Consulting , Lead Genius Bar /SME support.Leading Automation and Innovation in the client delivery group , initiatives focused on effort/cost reduction , Create plan for financial targets.Project, People, Stakeholder & Risk Management. ,Supply/Demand & Resource Management., Change Management., Manage Performance Team Managers .
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Sr. Practice ManagerWipro Limited Sep 2018 - Jun 2022IndiaLeading Client Delivery(Both Technology & Operations) for Client Delivery Groups , Accountable for all aspects of delivery (Operations/ Technology - US Health Care Benefits Administration, Spending Accounts , Wealth Care Plans administration -Alegeus) to ensure customer and client satisfaction , Ongoing Transition, Quality , Manages global sourcing, Manage contractual performance standards (SLAs) , develop standard operations practicesLeading and develop Domain & Tool /Technology in the organization , Develop the frame work for new Operational/Technology change , Client Consulting , Lead Genius Bar /SME support.Leading Automation and Innovation in the client delivery group , initiatives focused on effort/cost reduction , Create plan for financial targets.Project, People, Stakeholder & Risk Management. ,Supply/Demand & Resource Management., Change Management., Manage Performance Team Managers . -
Sr. Benefits ManagerAlight Solutions Jan 2017 - Aug 2018IndiaProfessional Summary• Sr.Benefits Manager with 13 years experience ( US health Benefits Administration/Domain )and skills in BusinessAnalysis, Requirement Gatheriing, Ongoing Operations ,System Analysis, Configuration and Implementation, Working with TPAs/ Benefit Vendors for respetive clients.• 8+ Year experince in People Management ,Managed a team of Lead Systems Analysts, Operation Managers , Business Analyst,Systems Analysts, Setup Configuration Specialists by leveraging the team's talents, conducting performance reviews, educating and holding associates accountable to Aon Hewitt's policies and guidelines.• Leads a global team of colleagues and partners with a variety of internal organizations in order to maximize the effectiveness and efficiency of client deliverables.• Assesses project status, prioritizes risk, and escalates to Bussiness Implementation Manager/Buisness Delivery Managers when warrant.• Operational experience includes Operation Team Management, client relationship/communication managements, requirements gathering , Change Order managements and managed operational metrics, which includes accountability for integrated data requirements, delivering work within cost/budget, and assessing project progression.• Domain experience includes US Health Benefits comprising Health Welfare.• Have displayed good team and organizational relationship building skills and involved with client team interaction in all projects and have performed trouble-shooting, problem-solving and client ongoing support responsibilities.+ Hands on experince Alteryx and Talend . -
Lead Systems Analyst AdvancedAon Hewitt Asia Jan 2012 - Dec 2017NoidaExperience and skills in BusinessAnalysis, Requirement Gatheriing, Ongoing Operations ,System Analysis, Configuration and Implementation, Working with TPAs/ Benefit Vendors for respetive clients.Implementations: Affordable Care Act Implementation (Applicable Large Employers- IRS Reporting)Client Conversion/Canada Conversion Process.One of the populations moved to Workday for our client. In this project, we have moved the population on new Workday platformUPOINT Implementation : Project: UPoint gives employees a single point of entry for everything they need. The project comprised of System Operation and technical developments, system testing, functionality implementations, bug fixing and customizations.Annual Enrollment ( Health Benefits ): New Implementation. The project comprised of System Operation and technical developments, system testing, functionality implementations, bug fixing and customizations.HRBPO Implementations/Extended Health Retirement Conversion/ Thosom Reuters Conversion -
Lead System AnalystAon Hewitt Asia Jan 2008 - Dec 2011NoidaExperience and skills in BusinessAnalysis, Requirement Gatheriing, Ongoing Operations ,System Analysis, Configuration and Implementation, • Project Kick Off meetings with Business Service Mangers and working with them to get the requirements from clients and handling with various shared teams.• Leading a team, owning modules in project, assessing risks, transitioning work to ongoing delivery group, maintaining robust artifacts, initiating process improvements and meeting objectives of offshore onshore delivery model.
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System Configuration AnalystHewitt Associates Apr 2006 - Dec 2007NoidaTesting and Analysis- Developing complete test plans to be used for systems testing and gathering requirements and creating analysis artifacts used for System Configuration , Leading a team, owning modules in project, assessing risks, maintaining robust artifacts, initiating process improvements and meeting objectives. -
Software TesterReliance Energy, Inc Jun 2005 - Mar 2006Delhi Area, IndiaProject Name : Power Supply Module Company Name : BSES Rajadhani Power Ltd., New Delhi. Role : Design, Testing, Analysis, development Duration : Jun 2005 to March 2006 Technology used : JDBC, Servlet, and JSP, Oracle 9i Description : The Output of the project is verified by the CAS (Consumer Application System) S/w and updates the main database accordingly. In this PSM Uploading of New Connection, to the list of Matches in Billing Database for an Application based on Address, Online database (Oracle 9i, Verification are the main modules of the project. The project generates various types of reports with different filtration criteria using, HTML report.
Mohammad Arif Khan Skills
Mohammad Arif Khan Education Details
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Business Administration And Management, General -
Computer And Information Sciences And Support Services
Frequently Asked Questions about Mohammad Arif Khan
What company does Mohammad Arif Khan work for?
Mohammad Arif Khan works for Wipro Technologies
What is Mohammad Arif Khan's role at the current company?
Mohammad Arif Khan's current role is Practice Director | HRO Benefits administration | US HealthCare | Client Delivery & Operations | Health Point -Enterprise Solution | Operations Leader-Tech {BI, SAS} | Analytics Solutions| Transformation.
What is Mohammad Arif Khan's email address?
Mohammad Arif Khan's email address is mo****@****ail.com
What schools did Mohammad Arif Khan attend?
Mohammad Arif Khan attended Apj Abdul Kalam Technological University, Apj Abdul Kalam Technological University.
What skills is Mohammad Arif Khan known for?
Mohammad Arif Khan has skills like Requirements Analysis, Quality Center, Db2, Test Planning, Sdlc.
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Mohammad Arif Khan
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Mohammad Arif Khan
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Mohammad Arif Khan
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Mohammad Arif khan
Political Consultant | Former-Dhurua Research |Ex- Campaign Manager In Political Party Ex- Assembly Incharge |Former- Social Media Intern.|Alumni Of Csjm University Kanpur Uttar Pradesh|Kanpur
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