Mohammad Arshad Arshad Email & Phone Number

Brief Summary of my current work experience journey• . Reporting to Operation Director • -Monitoring sales &Food cost• -supervise and coordinate assigned shift.• -Check staff punctuality.• -monitor operating supplies and reduce spoilage and wastage.• Track, Monitor stocks Inventory &purchase orders• -Handle guest comments and complaints, updating the line manager accordingly.• -provide a courteous, professional, efficient and flexible service at all times, following high standards of performance. • Supervises and coordinates activities of dining-room employees engaged in providing courteous and rapid service to diners: Greets guests and escorts them to tables. • Schedules dining reservations. Arranges parties for patrons. Adjusts complaints regarding food or service. Hires and trains dining-room employees. Notifies payroll department regarding work schedules and time records. May assist in preparing menus. plan and execute details for banquets • Ensured staff to follow food hygiene, Health and Safety and Licensing Regulations.• Communicated effectively with all Restaurant staff and the delivery of Managers instructions.• Ensured all aspects of production and presentation of service met high quality standards • Ensured the highest standard of customer care is delivered to all customers at the facility.• • Coordinated and discussed plans for each function with appropriate personnel.• Prepared and cooked food as defined by the Catering Service including any special dietary n• Ensured the Food Hygiene and Safety Regulations were followed all the time.• Reported faults in equipment and requested necessary day to day maintenance of premises.Execute all training activities with the view of meeting the following objectives.o Increase the overall competence and confidence of all employees.o Improve company morale through morale boosting activities.o Finish agreed training modules and programs on time and on bud

Listed skills include Customer Service, Training, Employee Training, Food, and 9 others.