Mohammad Arshad Email & Phone Number

-Worked closely with external vendors to provide updates and discuss any decision/issues/risks/updates-Create dashboard to provide executives/vendors with progress using data and financial updates, which were presented using Excel/PPM/PowerPoint -Clear understanding of Business Requirements, Statement of work, and strategic plan creation as they apply to project -Organized & controlled project activities, project related meetings, prepared project meeting minutes & status reports-Regularly updated, tracked, and followed up with RAID logs ensuring all stakeholders are up to date and project is flowing as planned-Improved project understanding among cross functional teams by implementing and helping manage project communication requirements, communicated relevant project information to the client and project team-Ability to drive collaborative consensus in a complex business environment -Increased team productivity and efficiency by following Agile methodology in JIRA to translate business/technical requirements into Agile “stories”, collaborated with -Product owner, business and technical team for the elaborations of these stories, determination of acceptance criteria-Responsible for organizing requirement documents in Confluence-Jira was used to create stories/sprints and daily standups to track progress and remove blockers from teams. -Facilitate the design, deployment and migration of Microsoft SharePoint/Office365 to the Cloud-Define test plans and ensure that products are defect free before UAT-Reduced risks turning into issues by reporting them early and finding/enforcing mitigating them

-Lead Project Coordinator dedicated to a project which involved upgrading all Contact Centers across Canada with newer business applications and spanned over 2 years. -Support 3 directors and 9 project managers to control, manage, and monitor a large scale project-Create presentations and decks for various program meetings outlining updates and status of project-Responsible to chair meetings, create agendas, meeting minutes and status reports -Facilitate evolving best practices by capturing relevant information at project closure to derive lessons learned. -Responsible for managing and sharing confluence links with Project developers -Track project milestones and deliverables on a High-Level Project Management Road map, and provided updates to the executive team -Provide administration support such as booking calendars, setting up meeting and work on expense reports-Migrate Enterprise SharePoint sites from end-of-life versions / platforms to SharePoint Online and SharePoint 2016-Managed 100’s of contractors by setting them up with internal systems and ensuring they complete onboarding/off boarding process-Track and updated project budget and financials throughout the project life cycle -Maintain MS Project Plan, Planview, Issues/Risk Log for the project

-An accomplished, results-oriented Project Coordinator with years of experience directing and managing projects.-Recognized for ability to identify, design and deploy innovative ideas that result in improved systems, increased production and decreased expenses-Exemplary track record of success in mentoring of team members that consistently produce under high stress environments.-Skillful in management of projects that come in within tight deadlines and budget constraints-Designed and deployed new policies and processed that improved efficiency while reducing volume of mistakes-Successfully coordinated periodic steering committee meetings with stakeholders and sponsors to communicate the status of the project and highlight any issues that needed their attention