Mohammad Asrafuzzaman Email & Phone Number

Chattogram, Bangladesh

I am a passionate and results-driven individual currently pursuing a Bachelor of Business Administration (BBA). With over 4 years of professional experience in customer relationship management and operations, I’ve developed a strong foundation in business processes, team leadership, and problem-solving. I have worked in diverse industries, including hospitality and logistics, where I’ve successfully contributed to operational efficiency and customer satisfaction.Throughout my academic and professional journey, I’ve gained hands-on experience in managing projects, improving business strategies, and collaborating with cross-functional teams. I am committed to continuous learning, constantly seeking opportunities to expand my skill set and apply new knowledge to real-world challenges.As I continue to develop my career, I am eager to pursue full-time opportunities that will allow me to contribute my skills, grow as a business professional, and make a meaningful impact. My focus is on achieving business success through innovation, effective communication, and strong leadership.

Chittagong Airport

primary responsibilities include handling cash transactions,providing excellent customer service, and ensuring accurate itempricing. maintain a clean and organized checkout area, processpayments efficiently, and handle customer inquiriesprofessionally.

Chattogram, Bangladesh

There are Lots of responsibility carry on. But some are wrote there....1. **Process Management:** Developing and optimizing operational processes to improve efficiency and reduce costs.2. **Team Leadership:** Leading and supervising teams to ensure they meet operational goals and targets.3. **Resource Allocation:** Allocating resources effectively to meet operational requirements, such as personnel, budget, and equipment.4. **Performance Analysis:** Monitoring and analyzing key performance indicators to identify areas for improvement.5. **Quality Assurance:** Ensuring that products or services meet quality standards and customer expectations.6. **Problem Solving:** Addressing operational issues and finding solutions to overcome challenges.7. **Project Management:** Managing and coordinating operational projects to achieve specific objectives.8. **Compliance:** Ensuring that the organization complies with relevant regulations and industry standards.9. **Communication:** Collaborating with different departments and stakeholders to align operational strategies with overall business objectives.10. **Cost Control:** Managing operational budgets and expenses to achieve cost-efficiency.

Chittagong

Managing operation, search customer demand, receivingcargo from client, preparing export related doc and givepermission from custom house besides make sure thatproper shipment.

Bachelor Of Business Administration - Bba, Finance And Banking

Activities and Societies: **Business Club Member: Engaged in workshops and seminars on business management and entrepreneurship. **Student.

Higher Secondary Certificate, Business/Commerce, General

Activities and Societies: I engaged in the Business Club, enhancing my skills through workshops on management and entrepreneurship..

Secondary School Certificate, Business/Commerce, General

Activities and Societies: Participated in business workshops, community projects, and student leadership activities.I completed my.