Mohammad Asyraff Mohamad Ariff Email & Phone Number

Shah Alam, My

Shah Alam, Selangor, Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

1. Perform monitoring and first level troubleshooting and support operation on IT Security on the following system:• End point security solution (AV, HIPS, Firewall) by Mcafee.• Data leak prevention solution (End point, Network, Email & Web) by Mcafee.• Web Security Gateway by Mcafee• Email security gateway by Cisco, ESA/SMA.• Advance persistent treat by Palo Alto Wildfire.• Intrusion prevention system by Mcafee & Palo Alto.• Web application Firewall by Akamai.•… Show more 1. Perform monitoring and first level troubleshooting and support operation on IT Security on the following system:• End point security solution (AV, HIPS, Firewall) by Mcafee.• Data leak prevention solution (End point, Network, Email & Web) by Mcafee.• Web Security Gateway by Mcafee• Email security gateway by Cisco, ESA/SMA.• Advance persistent treat by Palo Alto Wildfire.• Intrusion prevention system by Mcafee & Palo Alto.• Web application Firewall by Akamai.• Electronic vault by Secureki.• Vulnerability scanning solution by Tenable.• Mobile device management by Mobile Iron.• Network security analytics by Darktrace.2. Perform daily task including:• Monitor the identified security devices.• Add new Indicators of compromise (IOCs).• L1 support and troubleshooting.• Escalate to principal/vendor for L2 troubleshooting• Cyber security analysis based on result obtain from monitoring devices (SIEM) Qradar3. Project Involvement- AWS migration from traditional infrastructure- Exchange Online migration from SMA Show less

Jitra, Kedah, Malaysia

- Setting up the business- Marketing the business- Provide homemade western cuisine to customers doorstep whilst complying with PKP rules and regulation.

Malaysia

Industry IT SecuritySpecialization Endpoint/IPS/DLP/ESG/WSG/FirewallRole 1st Level Support⦁ Provide 1st level technical support ⦁ Responsible for receiving, validating and logging customer requests (tickets). ⦁ Find available engineer and assign engineer for all requests (tickets). ⦁ Ensure all requests (tickets) assigned are worked on, updated (track requests and determine current activity on it) and resolved. ⦁ Analyses and interpret the requests to ensure the… Show more Industry IT SecuritySpecialization Endpoint/IPS/DLP/ESG/WSG/FirewallRole 1st Level Support⦁ Provide 1st level technical support ⦁ Responsible for receiving, validating and logging customer requests (tickets). ⦁ Find available engineer and assign engineer for all requests (tickets). ⦁ Ensure all requests (tickets) assigned are worked on, updated (track requests and determine current activity on it) and resolved. ⦁ Analyses and interpret the requests to ensure the classification, prioritization and escalation of the requests are meet the SLAs. ⦁ Work closely with colleagues to ensure the swift resolution of issues and the customer are kept updated on the progress in relation to the resolution of the issue. ⦁ Follow up on outstanding requests and ensure timely resolution. Escalation to both internal and external (principal and customer) to resolve issues when required. ⦁ Schedule for preventive maintenance activity based on customer SLA ⦁ Schedule for RMA with principal and customer based on SLA⦁ Standby 24x7 (weekly rotation). ⦁ Provide training for the usage of the ticketing system to Malaysia and other regional team ⦁ Resolve any issue regarding CRM to ensure smoothness of operation Show less

Gombak, Selangor

Assistant Lecturer (Execellent Graduate Assistantship Scholarship) Industry EducationSpecialization Voice Data Cabling/Mathematics/NetworkRole Teaching, Invigilate examination, Invigilate lab sessionsPosition Level Assistant Lecturer/TutorResponsibility:1. TeachingSubjects: • Voice and Data Cabling • Network Security • Mathematics2. Proceed with research as a masters student

Kuala Lumpur, Malaysia

Industry ICTSpecialisation IT/Computer –Network/System/ServicesRole Technical SupportPosition Level Intern Key Projects:1. International Islamic University Malaysia (IIUM)Learning Opportunities• Installing, testing, commissioning and maintaining of wireless infrastructure• Work with team and interact with client regarding the equipment and services provided• Proposing solution to resolve problem• Understanding the process and… Show more Industry ICTSpecialisation IT/Computer –Network/System/ServicesRole Technical SupportPosition Level Intern Key Projects:1. International Islamic University Malaysia (IIUM)Learning Opportunities• Installing, testing, commissioning and maintaining of wireless infrastructure• Work with team and interact with client regarding the equipment and services provided• Proposing solution to resolve problem• Understanding the process and procedure required2. Perbadanan Putrajaya (PPJ)Learning Opportunities • Provide Layer 1 on call support to clients• Maintenance on PPJ emailing system.• Was introduced to Oracle Database of PPJ• Plan and proposed idea to supply approx. 700 equipment with PPJ required software with a time frame of 40 Days• Building waterfall and agile workflow module3. Institut Tadbiran Awam (INTAN)Learning Opportunities• Understanding the Objective, providing the solution and delivering the expected outcome• Installing, testing, commissioning and maintaining of wireless infrastructure• Work with team and interact with client regarding the equipment and services provided• Wireless service optimization4. Markas Angkatan Tentera Malaysia (ATM)Learning Opportunities• Performing cable management to existing equipment• Discussion session with teams of different vendors: cyber security, HTZ warfare software and etc.5. Intitut Terjemahan & Buku Malaysia (ITBM)Learning Opportunities• Upgrading the network infrastructure at ITNM• Providing Layer 1 maintenance on All equipment (laptops, PCs, scanner, printer, VoIP phone and etc.6. ParticipationLearning Opportunities• Various “Tuition Session” with TMS head of department• Discussion Session with clients at SSM• 3F Resources Sports day Badminton Participant Show less

Bachelor Of Engineering Technology, Data Communications, 2Nd Class Upper

Activities and Societies: 1. Final Year Project Top 20 Awards (2015) 2. President of UniKL BMI Residential College Committee (2014-2015).

A Level, Pure Science