Client: Middle East GovernmentProject: Automation System for Twenty-Seven Project Co. (Energy Sector)• Spearheaded the development and implementation of a comprehensive Automation System for Twenty Seven Project Co., enhancing operations and financial activity management for both web and mobile applications.• Served on-site for over a year in Muscat, Oman, in collaboration with INFOLINE, ensuring seamless client support and project integration.• Drove a 25% efficiency increase and 15% reduction in operational errors, saving an annualized 2.6 Cr. INR by streamlining processes and reducing manual intervention.• Utilized Microsoft Project to maintain a detailed project plan, ensuring adherence to timelines and resource allocations.• Leveraged JIRA to manage and organize user stories, maintain a comprehensive backlog, extract reports, and handle time-tracking sheets, contributing to effective Agile project management.• Acted as Product Owner for water-based industries, managing stakeholder requirements, defining product vision, and prioritizing development features.• Directed the integration of Oracle and facilitated the implementation of Power BI for operational analytics, enabling data-driven insights and improved decision-making.• Implemented UI Path Studio for web, desktop, and Excel automation tasks, supporting both Community and Enterprise versions. • Led Agile Kanban processes and directed change request management, supporting continuous improvement and process optimization.• Managed SLA adherence and led support operations, ensuring client satisfaction and system uptime.Additional Projects:• ERP Solution for internal process management• Activity Portal for streamlined task tracking• Project_9 - Freelancers Portal for online job postings• LMS for Urdu Academy - Development of Learning Management System• Red-Fx - Power and demand forecasting system• Recruitment Portal - Enhanced recruitment workflows and candidate tracking.

Clients: Healthcare Providers in the USA, Canada, and the Middle EastProject: HRMS Portal and VMS Platform• Collaborated with Product Owners and development teams to refine product backlog, ensuring client alignment and prioritization of high-impact features.• Utilized Agile methodology and SDLC practices to streamline project processes, boost productivity, and improve delivery timelines.• Acted as a liaison between technical teams and stakeholders, managing clear communication of requirements, progress updates, and timelines.• Maintained detailed tracking and prioritization of user stories in JIRA, overseeing development tasks to completion.• Partnered with cross-functional teams to address complex business issues and implement process improvements.• Conducted comprehensive requirement-gathering sessions using techniques like JAD, workshops, and focus groups to document client needs accurately.• Defined, segmented, and documented requirements into actionable user stories, delivered within two-week sprints.• Scheduled and facilitated meetings with stakeholders and scrum teams to ensure progress alignment and prioritize action items.• Led JAD sessions and grooming sessions with QA and developers, reviewing user stories, acceptance criteria, and test scenarios for quality assurance.• Supported testing teams by creating, reviewing, and executing test cases, and conducted UAT to gather feedback for deployment readiness.• Developed workflow, use case, wireframe, and mock-up diagrams, aiding development teams with visual requirements.• Authored BRD, FRD, and SRS documents to align technical specifications with client expectations and executed SQL queries to support data-driven insights.Additional Projects:• Visitor Management System with integrated parking solution• Healthcare Billing System for a US-based healthcare client• Travel Portal to support booking and itinerary management.