Enumerator / Field Officer / Quality Control / Data Analysis / Training• Project Involvement: Working with prominent buyers such as Spinneys, Fakhani, and various local pubs, overseeing critical aspects of business operations. This includes meticulously reporting inventory levels, tracking sales of items, and acknowledging total revenue. within the Census Program, that aims to track and collect data of small and big businesses in Lebanon.• Sight Visits: Visits to FMCG stores, and liaise with Store Managers to discuss site visit goals and plans.• Data Collection: Interview Store Managers, Owners, and Staff as directed by the supervisor. Conduct area observations, checking for cleanliness, sanitation, and shelf distribution.• Store Observation: Utilize tools like DCT and GPX viewer for proper store observation.• Data Handling: Collect, review, and analyze data, then prepare and submit reports to direct manager.• Project Support: Collaborate closely with the Project Coordinator to assist in project implementation and the development of various project management tools.• Monitoring and Documentation: Facilitate periodic project monitoring and learning reviews, ensuring proper documentation. Handle administrative tasks and coordinate project activities, including training, workshops, and conferences.• Flexibility: Assist with various tasks as requested by the Project Coordinator to support overall project development.

• Operations Oversight: Responsible for ensuring the seamless operation of Woody’s in all aspects of the hospitality and food and beverage business.• Team Leadership: Lead and manage a team of staff, handling recruitment, training, scheduling, and performance to maintain high customer service standards and operational efficiency.• Customer-Centric Focus: Maintain excellent customer service standards, address customer feedback and inquiries promptly, and ensure customer satisfaction.• Financial Management: Monitor and manage the business's financial aspects, including budgeting, cost control, and revenue optimization to maximize profitability and efficiency.• Inventory and Supply Chain Management: Oversee inventory levels, stock rotation, and procurement processes, while nurturing relationships with suppliers for cost-effective procurement.• Compliance and Safety: Ensure adherence to relevant regulations, including food safety, health and safety guidelines, and licensing requirements, ensuring a safe environment for staff and customers.• Business Development: Identify growth opportunities, such as expanding the customer base, introducing new services, and implementing marketing strategies.• Entrepreneurial Initiatives: Actively explore opportunities like organizing events, introducing unique offerings, and diversifying revenue streams to drive growth and differentiation.• Market Research: Stay updated on market trends, competition, and customer preferences through research, adapting strategies accordingly.• Stakeholder Engagement: Build and maintain positive relationships with customers, suppliers, and local communities, acting as a brand ambassador.

• Implemented rigorous stock management and meticulous inventory control protocols within a tailor factory setting.• Proficiently managed accounting and financing activities to ensure fiscal responsibility and financial stability.• Demonstrated adept leadership by overseeing a team of 12 employees, fostering productivity, and maintaining a cohesive working environment.• Cultivated successful partnerships with suppliers, optimizing procurement processes to enhance operational efficiency.

• Store Management: Directed daily operations within a 320m2 retail space, ensuring a seamless customer experience and efficient workflow.• Oversaw a team of 42 staff members, providing leadership, training, and guidance to maximize individual and collective performance.• Visual Merchandising: Create visually appealing displays to drive sales and enhance the store's aesthetic.• Customer Service: Ensure high-quality customer service, promptly addressing inquiries and issues.• Sales Management: Develop and implement sales strategies to achieve and exceed targets.• Inventory Control: Monitor inventory levels, optimize stock availability, and coordinate replenishment.• Operational Efficiency: Streamline processes to enhance overall store efficiency and profitability.• Compliance and Security: Enforce company policies, manage security measures, and prevent losses.• Trend Analysis: Stay informed about fashion trends and adjust inventory accordingly.

• As a Sales Representative for a clothing brand, my main tasks include greeting and assisting customers while effectively upselling and cross-selling products to enhance sales. I aim to provide exceptional service and create a positive shopping experience for customers.