Mohammad Reza Jafari Beheshti Email & Phone Number

Tehran, Iran

• Configure and implement network devices include switches, routers, firewalls, …
• Configure and maintenance dual FortiGate-300D with HA.
• Diagnosing, resolving, documenting the hardware, and software network problems.
• Implement and maintain a holistic monitoring solution for monitoring network infrastructure and network services with PRTG and OP-Manager
• Designing, Configuring & Maintaining Multi-Site Virtualization Infrastructure based on VMware Products (VMware vSphere 7.x)
• Administration, Updating and Patching Microsoft/Linux Infrastructure Services (AD/DC 2012-2019, Mail, DNS, DHCP, Remote App

Tehran, Iran

• VMware VSphere/VCenter Administration
• Performing server backups and maintaining offsite tape storage.
• Documenting network configuration and operational procedures.
• Quickly responding to network outages
• Managing a video surveillance camera system including searching and retrieving data as needed. (Hikvision Technology)

Tehran, Iran

• Designing and installing computer networks, connections, and cabling
• Troubleshooting system failures and identifying roadblocks in the network
• Maintaining and repairing hardware including peripheral devices
• Scheduling upgrades and maintenance without interrupting business workflow
• Providing technical direction and giving training to co-workers about network systems
• Working with vendors to get needed equipment for the networks and systems

Tehran, Iran

• Deliver Tier 1 network ticketing support to resolve all issues for 100+ users
• Creating user accounts, permissions, and mailboxes.
• Remoted troubleshooting, repair, support, Troubleshoot, and resolve hardware issues
• Responsible for the implementation of new equipment for client upgrades.
• Changed out Hard Drives and Motherboards, in addition to upgrading the memory
• Managed Windows Server Update Services and OS network environments

Tehran, Iran

• Service Desk systems (Service Desk Plus Manage Engine)
• Provide technical assistance, support for incoming queries and issues related to computer systems, software, and hardware.
• Maintain daily performance of computer systems.
• Install, modify, and repair computer hardware and software.
• Install computer peripherals for users.
• Follow up with customers to ensure the issue has been resolved.

Tehran, Iran

Bachelor'S Degree, Computer Software Engineering, A

Associate'S Degree, Computer Software Engineering, A