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Mohammad Cassiem is listed as Network Operations Manager | Problem Solver | Mentor | Coach at RSAWEB, a company with 129 employees, based in City Of Cape Town, Western Cape, South Africa. AeroLeads shows phone signal with area code 772 and a matched LinkedIn profile for Mohammad Cassiem.
Mohammad Cassiem previously worked as Network Operations Manager at Rsaweb and Enterprise SOC Manager at Rsaweb. Mohammad Cassiem holds Itil Foundation Certificate, It Service Management from Torque It.
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As a customer-focused professional with exceptional management experience, I have built a reputation for delivering exceptional service and creating strong relationships with customers, partners, and stakeholders. My expertise in managing teams and departments, providing positive customer experiences, and effectively using IT resources has enabled me to excel in my role as a IT Operations Manager. I am passionate about servant leadership, service orientation, and IT project management and prioritise the optimisation of infrastructure, applications, and people. I am a results-driven individual who is committed to delivering excellence in all that I do.I am passionate about what I do. In this industry, you will not make it if you do not feel it.#dowhatyoulove #lovewhatyoudo
Listed skills include Technical Support, Windows Server, Web Hosting, Call Centers, and 46 others.
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A career timeline built from the work history available for this profile.
Cape Town, Western Cape, South Africa
· IT Operations Management portfolios: Network Operations Centre (NOC) - RSAWEB Data Centres and Infrastructure - Enterprise Services Operation Centre (SOC) - Enterprise Installations and Field Engineers - Service Delivery.· Strategic operations management · IT process management· Data Centre and Access Network infrastructure management· Driving adherence.
Cape Town, Western Cape, South Africa
· Facilitating the best possible outcomes on support and service management for RSAWEB Enterprise and SME customers.· Triage of support escalations based on customer tier and incident priority· People management of Enterprise SOC Team, Data Centre, Enterprise and Consumer On-site Support and Installations teams· Managing support processes for SOC.
Stellenbosch, Western Cape, South Africa
Managing a team of highly-skilled NOC Engineers and Tooling SpecialistsProactive monitoring and and maintenance of customers IT Infrastructure across physical, Hyper-V and VMware Windows Server environments. Backups monitoring and maintenanceAnti-Virus monitoring and maintenanceWindows and 3rd party Patching and UpdatesRisk Advisory and.
Cape Town, South Africa
Managing a team of technically-skilled customer support advisors in one of the top companies in the fast-paced applications, website, email, database and server hosting industry.
Cape Town, South Africa
Identifying software, hardware, process, and system configuration improvement areas. Interact closely with all stakeholders to prioritize business goals and information requirements.Responsible for translating business requirements into efficient and cost-effective system driven solutions.Liaise with customer facing personnel and internal development teams.
Cape Town, South Africa
As the NOC Team Leader in the Engineering Department, my main duties were overseeing all the technical functions, training, coaching and upskilling within the Network Operations Centre, for a team of 10 diversely and multi-skilled NOC Administrators. This includes call and support ticket quality assurance and coaching to the NOC team.The NOC monitors the.
Block E, Boulevard Park, Searle Street, Woodstock, 7925
Linux and Windows dedicated server deployment, maintenance, and monitoringHyper-V virtualisation deployment, maintenance, and monitoringWeb Hosting network maintenance, and monitoringMail server maintenance and monitoring.Windows Server 2003/2008/2012CentOSUbuntuMS SQL Server 2000-2012HELM control panel configuration and troubleshootingWebSitePanel.
Block E Boulevard Park, Searle Street, Cape Town
Advanced Hosting Services SupportTechnical Escalations and Dispute ResolutionAgent Mentoring and CoachingProduct, Technical and Procedural trainingWindows Server 2003 hosting configuration troubleshootingWindows Server 2008 hosting configuration troubleshootingWindows Server 2012 DNS server troubleshoootingHELM control panel configuration and.
Katima Mulilo, Zambezi, Namibia
Operations Managementmanagement and planning of government orders for disaster relief distributionmonitoring production and quality control of maize milling operationsmonitoring and scheduling of mill maintenancemanagement of mill machinery spares and equipmentpurchasing maize from local farmers and government grain storeslogistics and maintenance of truck.
Cape Town, Western Cape, South Africa
Internet connectivity and email technical support
Other employees you can reach at rsaweb.co.za. View company contacts for 129 employees →
Tawfeeq Isaacs
Colleague at RsawebCape Town, Western Cape, South Africa, South Africa
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PM
Penny Mosamo
Colleague at RsawebCity Of Johannesburg, Gauteng, South Africa, South Africa
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MD
Mishca Davids
Colleague at RsawebCape Town, Western Cape, South Africa, South Africa
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DR
Deneys Roux
Colleague at RsawebCity Of Johannesburg, Gauteng, South Africa, South Africa
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NN
Nicki Nixy
Colleague at RsawebCity Of Cape Town, Western Cape, South Africa, South Africa
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CR
Claudio Rigoli
Colleague at RsawebCity Of Cape Town, Western Cape, South Africa, South Africa
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BF
Ben Ferreira
Colleague at RsawebCity Of Cape Town, Western Cape, South Africa, South Africa
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MC
Morne Coetzee
Colleague at RsawebCity Of Cape Town, Western Cape, South Africa, South Africa
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WT
Wade Tiffin
Colleague at RsawebCity Of Cape Town, Western Cape, South Africa, South Africa
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TM
Thulani Mnyengeza
Colleague at RsawebPort Elizabeth, Eastern Cape, South Africa, South Africa
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Activities and Societies: drama, dance, music, cricket, soccer, volleyball
Quick answers generated from the profile data available on this page.
Mohammad Cassiem works for RSAWEB.
Mohammad Cassiem is listed as Network Operations Manager | Problem Solver | Mentor | Coach at RSAWEB.
AeroLeads has found 1 phone signal(s) with area code 772 for Mohammad Cassiem at RSAWEB.
Mohammad Cassiem is based in City Of Cape Town, Western Cape, South Africa while working with RSAWEB.
Mohammad Cassiem has worked for Rsaweb, Cyberlogic, Webafrica, Web Africa, and Kamunu Mills.
Mohammad Cassiem's colleagues at RSAWEB include Tawfeeq Isaacs, Penny Mosamo, Mishca Davids, Deneys Roux, and Nicki Nixy.
You can use AeroLeads to view verified contact signals for Mohammad Cassiem at RSAWEB, including work email, phone, and LinkedIn data when available.
Mohammad Cassiem holds Itil Foundation Certificate, It Service Management from Torque It.
Mohammad Cassiem is listed with skills including Technical Support, Windows Server, Web Hosting, Call Centers, Virtualization, System Administration, Customer Service, and Troubleshooting.
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