Mohammad Daoud Email & Phone Number

• Processed transactions through various systems including banks, eBanking, e-wallets, cards, and other Payment Service Providers (PSPs).• Conducted compliance, risk, and fraud checks, performing identification checks to comply with anti-money-laundering (AML) regulations• Liaised with banks and PSPs to investigate and resolve missing payments or anomalies.• Assisted and responded to client inquiries related to payments, ensuring prompt and effective resolution• Introduced new PSP solutions and improved existing processes to enhance efficiency and security• Monitored and ensured the accuracy of financial transactions, addressing discrepancies promptly• Utilized financial software to track and report on payment activities, providing insights for process improvements• Supported and trained team members on payment processing procedures and best practices

Amman, Jordan

• Monitored and reviewed user-generated content to ensure compliance with company guidelines, community standards, and legal regulations• Identified and addressed inappropriate, harmful, or illegal content promptly and accurately• Collaborate with the legal and policy teams to stay updated on content regulations and implement necessary changes to moderation policies.• Utilized content management systems and moderation tools to streamline the review process and maintain high standards of content quality• Provided feedback and recommendations to improve content guidelines and moderation practices• Trained new team members on content compliance procedures and best practices

Amman, Amman, Jordan

• Adhered to IATA regulations and local regulatory requirements across multiple regions including USA, Canada, Middle East, and Europe• Ensured compliance with international and local air travel regulations, including ticketing, reservations, and visa requirements• Maintained up-to-date knowledge of airline policies, fare rules, and travel restrictions to provide accurate information to clients• Facilitated smooth and compliant travel transactions, handling payments, invoicing, and resolving travel-related issues promptly• Collaborated with international airlines, travel agencies, and regulatory bodies to ensure adherence to industry standards and local laws• Provided expert guidance to clients on travel options, cultural considerations, and visa procedures to enhance customer satisfaction