Mohammad Ejaz Email & Phone Number

New York, New York, United States

Along with the role of Head of Business Support Department in the US, I am also the IT Service Continuity Manager in a Transversal Role and part of our global Security Team.Create new IT policies and procedures as required by the strategy defined by the CSO while assisting in reviewing and updating all IT global policies.Manage the IT Service Continuity team globally. Create a strategy and plan and coordinate a test of the plan on a global level along with our Business Continuity team and Crisis Management team.Build relationship with all vendors. Review Master Agreements and SLAs and schedule quarterly meetings to review KPI and projects.Coordinate local due diligence for new and potential business and plan and coordinate the decision on data integration.Manage the local IT budget while reviewing and reporting on expenses.Review and reduce the number of servers and disk space. Migrate servers and data to the cloud and migrate applications to SaaS.Identify the Data Retention policy and review and reduce physical and online data.

New York City, Ny

As department head, responsible for the supervision and management of the Infrastructure team. Project Manager for all infrastructure and application projects.Lead implementation initiatives and provide detailed documentation at all levels of the project.Migrated emails from local exchange server to O365.Migrated data from share network drives to SharePoint and ONE drive.Migrated server environment from local LAN to Data Center.Migration from virtual (VDI) machine to Workplace laptop environment.Coordinating outsource all local Infrastructure Services to consulting company.Facilitate the move of employees and servers to two new locations.Design and implement strategic plans to make system capacity meet requirements.Develop, implement, and maintain policies, procedures, and associated training plans for system resource administration and appropriate use.Practice network asset management, including maintenance of network component inventory, life cycle management and related documentation.Assess, approve, and administer all equipment, hardware, and software upgrades.Direct and administrate a contingent of system analysts and technicians, and conduct performance reviews and corrective action.Manage a virtualized network servers environment.Build and manage VDI environment for optimal performance.Perform full and incremental server backups utilizing Veeam backup application.Monitor the network with the WhatsUpGold application.Implement and administer the MS Terminal Servers.Conduct BC/DR tests annually with our service provider.

New York City, Ny

As team leader, responsible for the supervision, management, scheduling, and success of all network-related projectsImplement and administer VMware ESXi 5.5 environment on the network to consolidate hardware and upgrade server performanceVirtualized all network servers and desktops to improve performance and reduce costsMaintain a VDI environment for optimal performancePerform server backups utilizing Veeam application for virtual environmentMaintain and administer WhatsUpGold application to monitor the network and hardwareImplement and administer MS Terminal Servers and Citrix XenApp ServersConduct disaster recovery site testing and monitor data transfer to BC/DR site regularlyUpgrade and administer from IBM Lotus Notes to MS Exchange/Outlook environmentUpgrade and administer the Lotus Notes 9.0.1 server and client environmentMaintain and administer the CheckPoint FW on a Nokia 440 box & the RSA Security VPN softwareUpgrade and administer the Blackberry Administration server 10 and all blackberriesAdminister forty MS Windows 2003/2008 enterprise servers, including the managerial and technical planning, administration, and maintenance of Local Area NetworkImplement and administer the MS Windows 2008 Active Directory with DNS and DHCPImplement and administer Symantec End Point Protection on the networkConfigure, install, maintain, troubleshoot, and monitor the following: Cisco 2500/7500 router, Cisco 6506/5505 catalyst switch, and Cisco 2924 access switchImplement and administer business applications for all departments such as Keyfile, eFreedomImplement and administer all internet and phone linesAdminister the Avaya phone and voicemail systemOrient, mentor, and train new employees; perform annual evaluation of all team membersCoordinate deployment of all upgrades of hardware and software to servers and workstationsRegularly research, evaluate, and recommend products and services that would enhance the company’s network

New York City, Ny

Maintained and administered 200+ NT workstationsPerformed NT workstation rollouts to users using Ghost 5.0 and SMS applicationsConstantly monitored and updated the NAV and CAI virus signatures on all servers and workstations

Upper Montclair, Nj

Provided assistance on hardware-related issues throughout campusInstalled computers, servers, and printers

Master Of Business Administration, Management Information Systems

Bachelor Of Science, Business Administration, Management Information Systems And Marketing