Mohammed Ezzi Email and Phone Number

• Provide excellent customer service through active listening, empathy, and problem-solving skills.• Manage high volumes of inbound and outbound calls in a timely manner.• Handle customer inquiries, complaints, and issues, ensuring prompt and effective resolution.• Process orders, returns, exchanges, and refunds accurately.• Maintain accurate records of customer interactions and transactions in CRM systems.• Collaborate with internal teams to resolve complex customer problems and improve service quality.• Meet or exceed key performance indicators (KPIs) such as call response time, customer satisfaction, and issue resolution time.• Ensure compliance with company policies, regulations, and industry standards.