Mohammad Fahed Email & Phone Number

Barabanki, Uttar Pradesh, India

Manage Incoming Calls and Emails: Handle a large volume of incoming calls and emails from customers, addressing their questions and concerns promptly.Customer Inquiries: Provide accurate information about products and services, and assist customers with their inquiries.Complaint Resolution: Resolve customer complaints efficiently and escalate issues to higher management when necessary.Order Processing: Process orders, returns, and exchanges, ensuring all transactions are handled smoothly.Record Keeping: Maintain detailed records of customer interactions, transactions, comments, and complaints.Feedback Collection: Gather customer feedback and provide insights to improve the customer service process.Team Collaboration: Work closely with other team members to ensure a seamless customer experience.

Barabanki, Uttar Pradesh, India

Manage Incoming Calls and Emails: Handle a large volume of incoming calls and emails from customers, addressing their questions and concerns promptly.Customer Inquiries: Provide accurate information about products and services, and assist customers with their inquiries.Complaint Resolution: Resolve customer complaints efficiently and escalate issues to higher management when necessary.Order Processing: Process orders, returns, and exchanges, ensuring all transactions are handled smoothly.Record Keeping: Maintain detailed records of customer interactions, transactions, comments, and complaints.Feedback Collection: Gather customer feedback and provide insights to improve the customer service process.Team Collaboration: Work closely with other team members to ensure a seamless customer experience.

Master Of Arts - Ma, Sociology

Bachelor Of Arts - Ba, Sociology