Mohammad Faheem Email & Phone Number

Riyadh, Saudi Arabia

Accomplishments: Vendor Management:Cultivated and nurtured strategic partnerships with industry leaders such as Samsung, LG, Philips, and HME, enhancing product accessibility and market competitiveness, to ensure seamless operations and successful collaborations through our regional offices.Ensured optimal communication channels and timely product deliveries, contributing to increased client satisfaction, and ensuring seamless operations and delivery through our regional offices. Role: ·Developing and implementing a strategic account plan that outlines the goals, objectives, and action plans needed to achieve successful engagement with the key accounts.·Building strong relationships with key stakeholders within the account, including decision-makers, influencers, and end-users, to promote long-term business partnerships.Spearheaded business development initiatives, identifying new market opportunities and cultivating partnerships to expand the company's reach.Provided visionary leadership to the sales team, fostering a high-performance culture rooted in accountability and goal attainment.· Conduct regular account reviews, needs assessments, and KPI tracking to measure the effectiveness of the account plan and identify areas of improvement.Identifying and pursuing opportunities for upselling and cross-selling products and services that align with the key account's business goals and prioritiesMaintained 80% customer retention rate in 2023, demonstrating exceptional ability to cultivate long-term client relationships and ensure satisfaction."Achieved a 90% increase in new customer acquisition from 2021 to 2023, showcasing effective sales strategies and market penetration.Led projects worth more than SAR 35 Million($9.3 Million) in 2023.

Riyadh, Saudi Arabia

Accomplishments:Revenue Growth:Successfully delivered the drive-thru and digital solutions with Tim Hortons all over Saudi. Successfully delivered the drive-thru solution with KUDU Food Company S.A. all over Saudi.Successfully delivered the drive-thru and digital solutions with Olyan Group (Burger King) covering all locations across KSA.Successfully delivered the drive-thru and digital solutions with Cinnabon (Al-Hokair Group), covering all locations across KSA.Successfully delivered the drive-thru and digital solutions with Al-Nahdi & Al-Dawaa Pharmacies, covering all locations across KSA.Successfully delivered the drive-thru and digital solutions with Al-Ghanim Group (COSTA) covering all locations across KSASuccessfully delivered the drive-thru and digital solutions with Adderess Coffee covering all locations across KSASuccessfully delivered the drive-thru and digital solutions with Al-Nahdi Pharmacies, covering all locations across KSA.Successfully delivered the drive-thru and digital solutions with Amricana, covering all locations across KSAGenerated 20 million SR in revenue from 2020 to 2022, through strategic business development initiatives and successful sales efforts.Role: Develop and implement sales strategies aligned with company objectives to drive revenue growth in KSA.Build and maintain strong relationships with existing customers by providing exceptional customer service and support.Build and maintain strong relationships with key clients and stakeholders in the region, addressing their needs and ensuring high levels of customer satisfaction.Identify new sales opportunities and generate leads through research, networking, and referrals.Collaborate with internal teams, including marketing, product development, and customer support, to deliver exceptional customer value.Analyze sales data and use key performance metrics to track sales performance and adjust sales strategies as needed.

Riyadh, Saudi Arabia

Accomplishments:Revenue Growth: Successfully delivered Napco, GHC, and other Hospital tenders and successfully delivered kingdom-wide. solutions with: Coronary Self Apposing Stent - STENTYS 1-National Guard Hospital. 2- King Fahd Medical City 3- King Saud Hospital. 4- King Faisal hospitalSulaiman HabibSpecialized Medical centerDallah Hospital 5- Al-Hammadi HospitalNational Care HospitalAl-Hayat Hospital. 6- Al-Manea hospital (Dammam). 7-SaudiGermanHospital(Riyadh&Jeddah). 8-King Abdulaziz Hospital in Taif. 9-King Fahad Hospital in Baha.Led projects worth more than SAR 9 Million($2.4 Million) in 2019. Role: Leading, managing, and motivating sales representatives’ team. (Jeddah, Dammam & Riyadh)Developing and executing sales strategies to achieve sales targets.Developing and maintaining in-depth knowledge of products, services, and market trends.Providing ongoing training and coaching to the sales team to improve their performance.Monitor and track the sales team's performance and provide feedback to improve results.Participate in Napco, GHC, and other Hospital tenders.Schedule all the GHC deliveries before the deadline.Communicating with manufacturers to book orders for the upcoming Deliveries and Stock.Strongly follow up on the nearly expired items.Attend Seminars, Conferences & represent our company.

Riyadh, Saudi Arabia

• Develop a professional relationship with existing & future Clients/Customers.• Spend 50% of my sales time in the field visiting clients/customers, job sites, and other target opportunities.• Target Home/Office builders, Remodelers, Roofing and siding contractors, and specialty contractors to determine contractor needs relating to building material, windows/ doors, roofing/siding, insulation, Sheetrock, millwork, and hardware.• Follow-up communication on each proposal in a systematic approach asking the right questions in order to secure the order from the client/customer.• Provide an accurate estimating and competitive proposal, developed for each client/customer specifically.• Coordinates necessary paperwork for orders and communicates to Procurement manager for materials that need to be ordered• Communicates to the Sales manager when an order is secured thru P/O, contract, email, or verbal acknowledgment from the customer.• Coordinates and schedules deliveries as directed by client/customer.

Riyadh, Saudi Arabia

• Identify and approach potential new clients, and convert inquiries from potential clients to sales.• Develop relationships with existing clients and maximize revenue potential.• Providing sales and marketing activity reports, sales forecasts, and competition status.• Timely reports to sales manager on sales activities, competitor's products and pricing from time to time.• Provide market survey reports as requested.• Assist in the introduction of new products into the market.• Preparing/Verifying/Approving quotations and final Terms and Conditions.• Develop existing marketing activities to ensure awareness of the company among all target groups.• Providing an annual business plan to develop business in the assigned territory.