Promoted to senior level ahead of the schedule by maintain consistently exceeded performance metrics and goals, earning recognition from senior management.• Achieved 24% overall growth in Quality and Performance metrics by Spearheading numerous projects, demonstrating strong leadership and problem-solving skills.• Led Client Satisfaction Improvement Project across the network, resulted in improvement by using my unique soft skills and hard work beyond expectation.• Led teams of 30+ members in optimizing operational processes, resulting in a 9% increase in efficiency within 1 month.• Identified and resolved bottlenecks in the production process, resulting in increase in throughput and decrease in lead times.• Conducted data analysis to identify opportunities and trend for pain point areas, resulting in a 7% reduction in overturns in the workflow.• Implemented a new Tool for doing RCA for performance review system, reducing time by 28 seconds per task.

- Consult with the professors, Doctors, Scientists and othereminent personalities around the globe to invite them through International calls and mails forthe Conferences.- Monitor and adapt necessary deeds as needed as per theaccomplices list in diurnal basis by using resources such asMS Excel.- Earned a revenue of 3.75 Lacs by exceeding the required target and awarded as employee of the month.