• Handling a total liability portfolio of AED 282 million in current account balances, additionally handling an approximately AED 75 million in FD (Fixed Deposit).• Enhance relationship revenue from existing portfolio of non-borrowing accounts by cross selling and up selling complete range of banking products.• Sourcing a minimum of 5 NTB (New to bank) business accounts monthly.• Generated a revenue/profit of AED 1million through FX deals.• Achieved the given target of growing… Show more • Handling a total liability portfolio of AED 282 million in current account balances, additionally handling an approximately AED 75 million in FD (Fixed Deposit).• Enhance relationship revenue from existing portfolio of non-borrowing accounts by cross selling and up selling complete range of banking products.• Sourcing a minimum of 5 NTB (New to bank) business accounts monthly.• Generated a revenue/profit of AED 1million through FX deals.• Achieved the given target of growing the existing portfolio size by 40%.• Handling and renewing an existing portfolio of clients who have fully secured facilities that are cash backed (OD’s & Guarantees).• Provided superior customer service by assuming complete ownership of customer relationship management for the entire portfolio.• Implement and maintain complete control aspects to monitor the assigned portfolio effectively.• Proven leadership and team-building skills, coupled with the ability to direct strong team in managing customer relationships by providing excellent services• DST (Direct Sales Team) was assigned to me in the month of October 2013.• Currently handling a team of 6 individuals (Direct Sales Officers), selling SBL (Small business loan) product in the market and bringing NTB Liabilities.• To lead / motivate / guide and manage the sales force. • Create new relationships and exploit the existing opportunities to bring in fresh business in order to achieve the set targets. • Aligned targets for NTB Liabilities, 3 funded accounts with AED 700k and 3 SBL files of 1M from each SO.• Provide regular market feedback as well as inputs for formulations of sales strategy. Show less

• Enhance relationship revenue from existing portfolio of non-borrowing accounts by cross selling and up selling complete range of banking products (mentioned below) • Initiate, formulate, agree and implement business strategies to achieve quality business growth through liabilities• Meet/exceed budgets for revenue and profitability whilst maintaining/ improving portfolio quality• Assume complete ownership of customer relationship management for the assigned portfolio of accounts… Show more • Enhance relationship revenue from existing portfolio of non-borrowing accounts by cross selling and up selling complete range of banking products (mentioned below) • Initiate, formulate, agree and implement business strategies to achieve quality business growth through liabilities• Meet/exceed budgets for revenue and profitability whilst maintaining/ improving portfolio quality• Assume complete ownership of customer relationship management for the assigned portfolio of accounts. Provide superior customer services• Implement and maintain complete control i.e. Documentation, Periodical client visits / call reports and informal market feedback to monitor the assigned portfolio effectively• Undertake industry and company specific research analysis• Build relationship with key referral partners within the bank to ensure constant and quality lead flow as well as quality cross-sales• Coordination, procedural issues, general market trends and information, checking on existing customers and new business contacts / opportunitiesPortfolio Size, Achievements & Rewards:• From March 2007 the portfolio size is 75 million AED till date• Was assigned 100 Corporate Accounts in 2007, converted my book of business to 275 Corporate Accounts by 2011, with an annual average growth of 58 Accounts every year• Total growth within the Corporate Accounts portfolio stands at 175% upward growth.• Have successfully sold more than 120 Mashreq Bank Online Service (MBOL)• Consistently achieved ‘On Target’ rating in Year 2009 and 2010• Achieved ‘Above Target’ rating in Year 2007 and 2008• Received ‘Extra Mile Card Award’ in Year 2009• Received ‘Spot Reward’ in Year 2010Product List:• Cash Management; Safedoc, Collectplus, Safecash • Mashreq Business Online• Portfolio Management; Targeted at 50% growth per annum, FX Income revenue generation, Book Fixed Deposits on competitive rates• New Business Accounts• Trade and World Capital• Small Business Loan• Merchant Over Draft Show less

Senior Relationship Officer – Credit Cards & Personal Loans I started off as a Sales Officer, got promoted to a Relationship Officer and then to Senior Relationship Officer within a span of 18 months. Responsibilities & Achievements included:• Consistently belonged to the Top 20 performers of the entire credit card sales team• Won various awards based on performance• Successfully sold Mashreq bank Credit Cards and Personal Loans; focused on Top end Clientele for Gold and… Show more Senior Relationship Officer – Credit Cards & Personal Loans I started off as a Sales Officer, got promoted to a Relationship Officer and then to Senior Relationship Officer within a span of 18 months. Responsibilities & Achievements included:• Consistently belonged to the Top 20 performers of the entire credit card sales team• Won various awards based on performance• Successfully sold Mashreq bank Credit Cards and Personal Loans; focused on Top end Clientele for Gold and Platinum Cards • Achieved the agreed sales targets consistently• Generated awareness and interest in the company’s products in the market Show less

Developed business in Dubai, through referrals and existing clientele.• Managed the sales process and build relationship with customers.• Ensure timely deliveries to clients and manage the process.• Build the sales team and was part of an ongoing learning program in the company.