Main responsibilities:Managing user access privileges, user logins and password policies.Investigate and analyze application support incidents through to root causeand fix.Work continuously on a task/project until completion.Installing and configuring systems parameters and solve problemsconsidering business process and environmental changes.Monitor daily production of assigned applications and track issuesrequiring support.Works closely with the Project Manager on new and upgraded softwareapplications that integrate with the Bank’s Core system.Defining and maintain system parameters.Inform the software vendors with the reported issues to provide hard coded solution.Main Skills:Writing complex SQL Queries.Experience with Bank Core Data systemsStrong analytical and troubleshooting skills.Communication skills, reliable and ability to work under pressure.Handling multiple tasks.

This work was during the university period and the aim was to increase work experienceهذا العمل كان خلال فترة الجامعة والهدف زيادة خبرات العمل