● Design, size & plan infrastructure Systems.● Install, configure, and maintain Linux servers, application & databases support that are hosted on Linux, (Apache, Nginx, Oracle, MySQL, etc.)● Maintain support level for containers infrastructure built on RedHat OpenShift & native Kubernetes clusters to host various mission critical corporate applications. ● Collaborate with architecture teams to develop and refine the overall OpenShift platform architecture and standards.● Deploy and configure OpenShift clusters, including nodes, networks, storage, load balancers, and integration with underlying infrastructure.● support development & digital teams to build applications on Kubernetes infrastructure! ● Plan, implement, migrate & upgrade new & existing systems,● Plan & implement HA & DR, ● Participating in RFPs, RFIs.● Mange heterogeneous and huge number of virtual machines. ● Manage Backup/Restore operations over all systems and servers. ● Manage and maintain exchange servers, active directory and domain services.● Support Internal Teams from different departments and External ones (Vendors) by providing them all needed consultation, tools, and information to identify Root-Cause analysis and ensure high availability of systems and applications.● SAN Zooning.

Work closely with the Team to ensure the highest level of customer support satisfaction.Provide and manage technical and interpersonal training for new joiners and existing team members.Provide 2nd Level Technical Support.Manage Pre-Sales activities including Planning and designing of new systems for customers.handle all the chain of service delivery starting from site survey going through assessment, implementation, troubleshooting, monitoring and enhancement,

Maintain customer systems availability and integrity during the Migration process. Administration and support of BlackBerry Server’s and handset for internal organization.Manage Backup/Restore Operations for both servers and clients along with VPN RSA Tokens.Administration of Active Directory system.Meet customers SLA by providing the needed support or user training.

Supporting customers with any technical request including troubleshooting for HP Servers and Storages.

Supporting Internal users with any technical requests including troubleshooting for hardware and software at end-users’ machines.