Mohammad Hasan Email & Phone Number

Saudi Arabia

• Coordination and implementation for the company with third party IT Audit firms for cybersecurity controls implementation for Aramco-Saudi Arabia• Creating an account MS 365 admin center and installation MS 365 Client side• Joining PC in Azure Active Directory• Enable multifactor Authentication call to phone, text message, notification through mobile app verification code from mobile app.• Reset username and password through Azure Active directory• Generating Audit log daily basis/monthly basis from Azure Active directory• Message tracing through exchange admin center• Manage and maintain mailbox exchange admin center.• Monitoring all PCs and devices through Sophos central admin• Making daily logs and report generated by Sophos admin central • Configuration and Implementation peripheral policy through Sophos central • Monitor & Analyze Sophos Firewall XG210 • Solve technical and operational challenges in the scope of IT reported by users.• In cooperation with the IT Manager, suggests on the existing and future systems being developed or implemented• To support computers in hardware and software malfunction in coordination with all the departments• To manage and prioritize any IT problems, impacting either revenue and/or the guest for quick resolution and pro-actively seek for preventative maintenance.• Maintain complete record of the systems related inventory.• Perform any other duties as assigned to him/her by management• Installing Configuring, managing of windows server 2008 and 2019 • Configure and maintain Domain Controller, DHCP and DNS server

Saudi Arabia

Installing and configuring computer hardware, operating systems and applicationsTroubleshooting system and network problems and diagnosing and solving hardware or software faultsReplacing parts as requiredTalking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issuesSet up workstations with computers and necessary peripheral devices (routers, printers etc.) Check computer hardware (HDD, mouse, keyboards etc.) to ensure functionalityResponding within agreed time limits to call-outsSetting up new users' accounts and profiles and dealing with password issuesProviding support, including procedural documentation and relevant reports. Following diagrams and written instructions to repair a fault or set up a systemSupporting the roll-out of new applications or updatesTesting and evaluating new technology. Maintaining documentation and hardware/software registersDevelop and maintain local networks in ways that optimize performanceEnsure security and privacy of networks and computer systemsProvide orientation and guidance to users on how to operate new software and computer equipmentMaintain records/logs of repairs and fixes and maintenance scheduleIdentify computer or network equipment shortages and place ordersInstallation, maintenance and Troubleshoot CCTV and DVR.Installation, maintenance and troubleshooting Biometric attendance machine like face time, Thumb, card.Installation, configuration and manage Biotime7.0(Web based time management software)

Riyadh

Taking and follow up of the calls raised by users.Installation configuration and troubleshooting Windows 7, 8 and 10 Installation and Configuration of MS Outlook 2013 Installation and configuration of Network printer, scanner and USB.Testing of the computers and ensuring that computer systems are functioning properly.Individual assessments of computer system to identify the problem.Upgrading the computer system or offering recommendations on upgrade needed. Physical setting up of the computers and installation of various computer applications Manage and troubleshooting of local Area Network (LAN) connectivity issue and physical network cable.Working with SCCM 2012(System center configuration Manager) console to manage systems, ensure up to date software is available for use, testing patches to OS and Software and providing reporting as requested.Maintaining maintaining & implementing backup scheduled restoring backup disaster recoveryTesting and examination of server’s equipment’sWorks with IT managers, Projects managers, Business Managers and members of the projects in a technology team to deliver the IT Infrastructures network components required to facilitate existing and new projects in a timely manner.Providing the access to user as per the requirement and user rights management.Prepared and maintained documentation of technologies, standard and procedure. Knowledge of application/database operations and administration activities Coordinating to the vendor (HP, DELL, ISPs, CISCO, and local IT Suppliers) contact them when necessary related to IT equipment and upgrade.Maintains system documentation and logs.Prepare evaluations of software or hardware, and recommend improvements or upgrades.Preparation & maintenance of daily, weekly and monthly reports.Knowledge of window server, Active Directory, DNS, DHCP, and Group Policies, IP Phone systems

• Installation, repair, upgrade, troubleshooting OS(Window XP, Window 7,window 8,) and Office(2010,2013)• Installation and Configuration of MS Outlook of the client side (OWA, Exchange Mobile Sync, IAMP and POP) • Installation and configuration of Network printer, USB and scanner. • Manage and Trouble shooting of local Area Network (LAN) connectivity Issue and physical Network cable• Maintenance and upgrading the computer system or offering recommendations on Upgrade needed. • Performs systems backups and recovery procedures• Assembling computer & configuring software’s.• Take Backup & restore of data in case of HDD Crash• Troubleshooting & Fault finding of Monitor, SMPS, and Mother Board• Follow up with vendors for parts / spares delivery considering the warranty process• Installation and maintenance of Window Server 2008 R2,2012

Master In Computer Application, Operating System,Networking,Html,Xml,Algorithm,Asp,C++,Java,Dbms, Etc, C

Bachelor Of Applied Science (B.Sc It), Management Information Systems, General, C

Class 12th Passed from B.I.E.C, Patna in 2001 Class 10th Passed from B.S.E.B,Patna in 1999