Mohammad Hashem Email & Phone Number

Lebanon

Lebanon

• • Provide technical direction to IT support staff.• Ensure constant availability of technical resources.• Advise and inform management, departments and members on technical issues as part of the decision-making process for technical direction.• Manage and maintain the service within budget, clearly identifying any potential growth requirements• Ensure that services meet business requirements and that it is aligned with corporate strategic aims and objectives.• Write custom bash scripts to reduce the need for human intervention• Document maintenance for all projects executed and network infrastructure.• Perform systems assessments, and security audits (using Qualys and Kali).• Provide technical and security consultancy for client.• Build solutions on Amazon clouds.• Administer and configure all aspects of Opensource distributions.• Build and manage DevOps tools such as Git, Ansible, Docker, Apache, NGINX, Terraform, Zabbix, Elasticsearch…• Configuration and administration of Atlassian product (Jira and Confluence)• Process implementation based on Agile methodology on Jira to track team work.• Administer Microsoft Windows server 2008-2012-2016.• Configuration and administration of MySQL, Postgresql, and Mongodb clusters.• Configure networking devices (Cisco switches and firewall).

Lebanon

• Ensure high availability of infrastructure.• Work on private Enterprise cloud using virtualized environment, by managing a VMware vCenter infrastructure of 150+ virtual machines.• Cloud infrastructure administration (Amazon, Google, Azure, and Rackspace).• Develop infrastructure monitoring and reporting tools (Zabbix, Nagios, Cacti, Nagvis)• Manage puppet automation system.• Administer Linux servers (Debian/CentOS) in virtualized environments.• Experience installing, configuring, and maintaining services on Linux Distros.• Experience in load balancing, firewalls, and other services available in Linux.• Experience with virtualization technologies, such as VMware ESXi/KVM/VMware Workstation/VirtualBox.• Solid networking knowledge (Cisco Devices/Mikrotik)• Design and implement system security and data assurance.• Write and maintain custom scripts to increase system efficiency.• Management and administration of Jira and Confluence (Atlassian Product).• Solid documentation skills.

Lebanon

• Project coordinator in Group IT projects.• Proactively develop, support and strategically manage network equipments, servers, desktop/laptop all over the group.• Makes budgetary recommendations to upper management, and monitors expenditures against approved budget. • Plan for ERP implementation (Microsoft GP 2010)• Plan for HRIS implementation.• Administer and configure Cisco products • Design, configure, optimize, monitor and maintain LAN and WAN infrastructure (physical/virtual) all over the group.• Responsible for changes affecting the infrastructure all over the group and that the changes are taking place in a controlled and auditable manner.• Ensure integrity of databases is maintained.• Plan, manage and implement infrastructure projects.• Design and document infrastructure processes, procedures and standards and to maintain or prepare system and software documentation as directed.• Responsible for Google Apps 1500 account all over the group.• Configure Cisco routers and switches (Layer 2 and Layer 3).• Setup and configure Microsoft Windows and various Linux Operating Systems.• Configure and administer Exchanger server 2003/2007.• Design and maintain backup plans and procedures.• Design, implement, and maintain security policies on all Microsoft Windows servers and PCs.• Setup and maintain all security policies on OS related to both PCs and servers.• Setup, install and administer SurgeMail.

• Installation, maintenance and deployment of all client hardware (desktop, laptop, printer and others).• Installation and administration of Linux servers and firewall.• Routine operation for networked clients• Network Monitoring and Internet connectivity• Installing, configuring, and administrating of Windows server 2003 and dependant services (Active Directory, Exchange Server, SQL server, ISA server, Internet, Users, groups, shared print services, etc. …) all based on VMware. • Co-ordinate IT purchases and orders, liaise with staff members and vendors