Mohammad Hatami Email & Phone Number

Fort Lee, New Jersey, Us

Strategic IT Integration Leader with expertise in managing teams of engineers and specialists to seamlessly integrate IT systems, security solutions, and AV technologies. Skilled in developing and implementing strategies for compatibility, interoperability, and security. Collaborative approach to gather requirements and define specifications, overseeing design, configuration, and deployment. Ensures system security through best practices and monitoring tools. Provides technical leadership to resolve complex integration issues and optimize performance. Manages vendor relationships and maintains documentation. Collaborates across IT teams to ensure seamless integration. Committed to staying current with industry trends and emerging technologies.

Karachi, Sindh, Pk

-Supervising and training +80 employees; developing personal growth opportunities as well as maintaining safe and healthy work environment by establishing and enforcing organization standards and legal regulations-Manage IT projects for software and hardware upgrades, support, and quality control-Ensure high customer satisfaction with IT Services & Support (Improve the customer satisfaction rate From 2.44 in 2013 to 4.84 out of 5 in- 2014, 2015, 2016)-Complete operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures-Provides quality service by enforcing quality and customer service standards-Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications-Assemble, maintain and Repair the IBM servers.-Administrate and monitoring the performance of LAN/WAN network using the remote connection.-Responsible for installation and repair of hardware and software systems (servers, Laptops, Tablets), troubleshooting computer and network issues, and installation and maintenance both IP and analog camera systems including configuring IP addresses with the various operating systems-If applicable, establish and manage a budget; approve expenditures; initiate and sign appropriate paperwork.

-Generated and managed annual sales by $4 million -Managed approximately 50 employees in sales, repairs and customer service departments.-Assisted in the development of training programs for employees as well as the customers with their Hardware, software and network problems-Design, configuration and maintenance of computer networks and implementing computer security.-Responsible for troubleshooting various computer hardware (Laptops, Desktops, Tablets), software and networks (LAN, WAN, WLAN, VPN) and offering technical support on-site or via phone/email.-Repaired computers, hard drives, monitors, laptops, optical drives and computer’s networks. -Maintained all terminals and peripherals including printers, modems, personal computers, CCTV and data communications machines. Assembled and maintained of HP and IBM Servers