Mohammad Howladher Email & Phone Number

United States

Berlin, DE

• Configured and maintained AWS services such as EC2, S3, RDS, and VPC, resulting in a 25% improvement in system performance and a 15% reduction in infrastructure costs.
• Designed and implemented security measures to protect cloud infrastructure, resulting in a 50% reduction in security incidents and a 20% improvement in compliance.
• Developed and maintained cost optimization strategies for AWS cloud infrastructure, resulting in a 30% reduction in infrastructure costs and a 10% improvement in resource utilization.

New York, NY, US

• Managed a process re-engineering project to improve and consolidate end-to-end service processes; restructured communication flow among 10 departments and cut down paperwork by 75%.
• Generate and maintain detailed reports, including tracking and present reports.
• Provide cross-functional support across various devices, including mobile devices and printers.
• Perform administrative tasks such as writing reports and applications as required.

Woonsocket, RI, US

• Supervised store crew, ensuring efficient daily operations and high levels of customer service.
• Addressed customer inquiries and resolved issues in line with company policies.
• Developed and managed tailored reporting systems using MS Access and Excel, delivering critical insights to management that enhanced decision-making processes across three key operational areas within the store.
• Promoted a positive shopping experience through effective communication and customer relations.

Dhaka, Bangladesh, BD

• Administered, optimized, and designed databases to ensure peak performance.
• Expand innovative database solutions that automated reporting processes, saving an estimated 10 hours per week for the finance team, allowing for more strategic focus on high-value tasks and analysis.
• Conducted impact analysis for change requests and executed approved changes.
• Created technical documentation, user manuals, and conducted user training sessions.
• Implemented a userfriendly database interface based on direct user feedback,which enhanced usability and reduced training time by 50%,enabling faster onboarding for new employees in the data management team.

Dhaka, Bangladesh, BD

• Delivered comprehensive training sessions at customer sites following implementation of new features; trained over 50 users on best practices with the updated financial software ensuring troubleshooting efficiency.
• Introduced software solutions at customer sites and provided ongoing support.
• Performed database monitoring and tuning to ensure optimal performance.
• Develop and maintaining Broker Back office software (Financial Soft.) using MS SQL Server and C#.

Masters Of Information Technology (Mit), Information Technology

Diploma In Database Design & Development, Oracle Database 10G

Post Graduate Diploma In Computer Science (Pgdcs), Computer Science

Masters Of Business Studies. (M.B.S), Management

Bachelor Of Business Studies (Hons.), Management

Higher Secondary Certificate. (H.S.C.), Science

Secondary School Certificate. (S.S.C), Science