Mohammad Idrees Email & Phone Number

Dedicated and committed credit controller with over 10 years of experience. Have a professional attitude to work, organised and highly motivated with the determination to succeed. Expert in customer relations strive to achieve high standards, get results, and recommend appropriate solutions to customer issues. Very focused and hands on issues relating to reviewing company’s credit control procedures, debt collections, and developing and implementing enhancements when requiredMy key skills are:• Good Communicator both written and verbal• Good negotiations skills• Highly numerate and arithmetically accurate• Experienced problem solver• Excellent “Customer Focus” approach• Ability to explain financial matters firmly and clearly• Calmness under pressure

Listed skills include Business Planning, Product Development, Forecasting, Microsoft Excel, and 3 others.

• Credit Control

  Fabric Wholesalers Ltd T/As Perfect Occasions

  Sep 1995 - Present

  Processing payments from on the road accounts cash, incoming mail, cheques, bank statements and payments made directly to our factoring company.Reconciling sales ledger on a daily basis, where differences have accrued.Taking customer’s payment paying by Credit CardUpdating customer records & ensuring that administrative records are up to date.Dealing and resolving complaints quickly and efficiently, importantly maintaining high levels of customer service.Opening of new accounts, Establishing and monitoring company and individual customer credit limits.Dealing effectively and chasing customers that default from their payment terms through negotiation, confirming and monitoring repayment plans.Credit stops being placed on overdue accounts and releasing goods when payment is received in full or is brought up to date.Manipulating data on excel and running age debt reports.Securing outstanding debts by starting proceedings against non-paying customers.Managing the factored accounts, making sure invoices have been factored, disputes solved, and payments are being allocated and made.Issue of credit notes for goods returnMeeting month end deadlines and targetsPreparing and managing Audits when requiredCalculation and submission of EC sales to HM Revenue