Processing payments from on the road accounts cash, incoming mail, cheques, bank statements and payments made directly to our factoring company.Reconciling sales ledger on a daily basis, where differences have accrued.Taking customer’s payment paying by Credit CardUpdating customer records & ensuring that administrative records are up to date.Dealing and resolving complaints quickly and efficiently, importantly maintaining high levels of customer service.Opening of new accounts, Establishing and monitoring company and individual customer credit limits.Dealing effectively and chasing customers that default from their payment terms through negotiation, confirming and monitoring repayment plans.Credit stops being placed on overdue accounts and releasing goods when payment is received in full or is brought up to date.Manipulating data on excel and running age debt reports.Securing outstanding debts by starting proceedings against non-paying customers.Managing the factored accounts, making sure invoices have been factored, disputes solved, and payments are being allocated and made.Issue of credit notes for goods returnMeeting month end deadlines and targetsPreparing and managing Audits when requiredCalculation and submission of EC sales to HM Revenue