• As a customer support executive at Ibex since September, I havehandled Walmart customer chat inquiries, considering the Walmart'scommitment to fast response times and problem resolution.• I assisted customers in navigating Walmart's online platform, ensuring aseamless shopping experience while maintaining strict data privacyand security protocols according to the policies of Walmart.• I provided accurate product information, resolved order-related issues,and uphold Walmart's customer-centric approach by resolvingconcerns promptly and professionally.• My role aligns with Walmart's return and refund policies and alsoWalmart+ membership issues, ensuring customers'satisfaction whileadhering to established guidelines for processing returns and refunds.Moreover, explaining the amounts of different charges for the orderof customers.• I'm dedicated to providing outstanding service to every customer,regardless of their background or differences, living the Walmartvalues of inclusivity and respect in every interaction.

Expertise in Product Listing, Product Sourcing, Listing Optimization of Amazon.

Worked as Sales Representative UK outbound