Mohammad Imran Ansari Email and Phone Number

**Mohammad Imran Ansari****Contact Information**- Email: mohammadimranansarig161@gmail.com- Phone: 9161337748- Address: Gurugram **Profile**A highly motivated individual with strong teamwork and communication skills, specializing in customer service, sales, and operations. Proven track record of meeting customer needs, providing solutions, and building relationships, resulting in increased customer satisfaction.**Education**- **Bachelor of Commerce (Hons)** Chandigarh University, Mohali (Aug 2020 - Jul 2023) Completed with 6.8 CGPA- **Senior Secondary School** Reliance Academy Senior Secondary School, Gorakhpur (Apr 2018 - Mar 2020) Completed with 55.6%- **Secondary School** Divine Public School, Gorakhpur (Apr 2016 - Mar 2018) Completed with 53.8%**Skills**- Microsoft Office 360- Tally- Effective Communication- Friendliness- Adaptabilit- Customer Support Executive - Customer Care **Languages**- English- Hindi**Internship Experience**- **HR Executive, Aashman Foundation, New Delhi** (Jun 2022 - Sep 2022) - Assisted the legal department in creating employment contracts. - Helped formulate interview questions and set specific goals and targets for employees.**Certificates**- Social and Professional Ethics (Nov 2022)- Become a Business Intelligence Specialist (Nov 2022)**Hobbies**- Traveling- Yoga- GamingMy education and internship experiences have equipped me with the necessary skills to excel in customer service. I graduated from Chandigarh University with a Bachelor of Commerce, where I developed a comprehensive understanding of customer service principles and best practices. This has enabled me to be highly proficient in dealing with customer issues, utilizing my interpersonal skills to build and maintain strong customer relationships.**Experience**At Radical Minds Technologies Pvt. Ltd., I have been working for six months on the MMT & Goibibo Hotel Process. This role involves managing hotel bookings for both MakeMyTrip (MMT) and Goibibo, two leading online travel companies. My responsibilities include addressing customer inquiries, ensuring smooth booking experiences, and liaising with hotels to confirm reservations. The job demands attention to detail, strong communication skills, and efficient problem-solving to promptly handle any issues. In this dynamic environment, I play a crucial role in enhancing customer satisfaction and optimizing operations within the travel industry.