Mohammad Jamal Uddin Email & Phone Number

Dhaka, Bangladesh

●Develops, maintain and implement the company Digital Services, VAS, MFS, DFS, CP, SP, Bulk SMS, A2P SMS, IoT Services, Charging strategies, policies and procedures in order to establish organizational capabilities to meet present and emerging business needs of the company● software development & Integration of the CBS & IT system of the company●Systems O&M of the CBS & IT department as well as Infrastructure Management of the company●Information Security (IS) Strategy, Audit Compliance, Risk & Cost Management of the Company as well as Corporate Portfolio Management ● Manage Revenue Assurance and Fraud Management (RAFM) platform as well as Data Ware House (DW) of the organization. ●Maintenance of the networking (LAN/WAN/VPN) system and ensure smooth interconnection of all the offices of the company●Maintenance of the ERP System and all other office automation software●Ensure appropriate security of the servers and computers of the company from inside and outside threats/risks.●Maintenance of the CCTV and IP-phone system of the company●Ensure up gradation of the software in time and as required used in the company● Monitor and control the company IT activities to create transparency and facilitate best practice within the company.●Provide IT support and consultation to all divisions in the company, in order to ensure coordination, business alignment and adaptation of best-practices. ●Ensure awareness of, and ability to comply with, legal requirements applicable for the wing area and its governance documents, including IT required internal controls and Codes of Conduct.●Ensure necessary capabilities within the wing to ensure that the organization is able to meet its current and future IT related business objectives.●Upgrade and maintenance of the CBS & IT System and Inter-operator Billing System●Maintenance of the data backup center of the company periodically●Ensuring timely support to all wings that use the IT, Billing System and Data centre

Dhaka, Bangladesh

a) Maintenance & Operations (IT, IN & VAS Products): ●Monitoring the regularly routing check (weekly, monthly & quarterly) all the IT and VAS projects and analyze the data●Take initiative to resolve the issues from the routing check out according to the problems measures●Escalate the major issues to upper level (AP/HQ) for taking immediate action for resolving the issues ●Monitor the monthly preventive maintenance check and take initiative to solve the problems proactively●Informed the engineer to provide the network report to customer monthly /quarterly●Handled important issues/ problem of the different projects and allocate engineer to solve of those problems urgently●Coordinated & handled the issues of the outsourcing equipments (HP/IBM/SUN) and communicated with local supports of those vendorsb) Project Management (IT, IN & VAS Products):●I had worked in Huawei as a Head of A&S (IT, IN & VAS) Department. I led & manage around the forty (40) local and Chinese engineers within the department. ●I had also worked in Huawei as a Project Manager (PM) of IT, IN & VAS products and successfully completed the various projects●I had successfully completed the Teletalk, Robi, CityCell & BTCL various IN & VAS Projects and got PAC for those projects in due time●Implemented many IT & VAS projects after rightly monitoring the progress and providing support for the critical and major issues of those projects●Allocate the resource in projects if there were any big issues came during the implementation stage. ●Hardware & software quality control for IN & VAS projects according to the standards documents.

Dhaka, Bangladesh

Main Responsibilities: ●Organized and led the local & Chinese engineer (around 30) of technical support department of ZTE Corporation, Bangladesh officeResource planning for the staff including distribution, management, recruitment etc●Manage all the technical related work and give the technical support of customers●Provide problem solution regarding switching systems at different exchanges and perform network design, planning and optimization activities as required.●Provided the technical support and guidelines of the local engineers for the various network issues and difficulties ●I had arranged various training (local & foreign) for the staffs and train up them about the system.●Install Windows NT server, SQL Server database and ZXJ10 software.●Exchange Configuration and Physical Configuration of Boards. Trunk, Route, Route Chain selection●Define user attribute, normal and supplementary facilities, No. 7 signaling, R2 signaling & dynamic signaling tracing configuration●Performed the PAT with customer engineers and management and prepare the PAT report

Dhaka, Bangladesh

Main Responsibilities:●I was involved in installation & maintenance work of different switching equipment (MSS/CN/AXE10 etc) of various projects of GP & BTCL in Bangladesh●Manage all the technical related works and provided the technical support of customers as required. ●Perform network design, planning and optimization activities as per requirements●Provided problem solution & guidelines regarding the various issues of the systems

Master Of Business Administration - Mba, Digital Technology Management (Dtm), A

Completed MBA successfully from RRU

Bachelor'S Degree, Electrical, Electronic And Communications Engineering Technology/Technician

Activities and Societies: Member of Football Team Project & Thesis:  Introduction of the consequences of smaller gate length and higher.

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