Mohammad Jamal Uddin Email & Phone Number

Dhaka, Bangladesh

• Develops, maintain and implement the company Digital Services, VAS, MFS, DFS, CP, SP, Bulk SMS, A2P SMS, IoT Services, Charging strategies, policies and procedures in order to establish organizational capabilities to.
• software development & Integration of the CBS & IT system of the company
• Systems O&M of the CBS & IT department as well as Infrastructure Management of the company
• Information Security (IS) Strategy, Audit Compliance, Risk & Cost Management of the Company as well as Corporate Portfolio Management
• Manage Revenue Assurance and Fraud Management (RAFM) platform as well as Data Ware House (DW) of the organization.
• Maintenance of the networking (LAN/WAN/VPN) system and ensure smooth interconnection of all the offices of the company

Dhaka, Bangladesh

• a) Maintenance & Operations (IT, IN & VAS Products):
• Monitoring the regularly routing check (weekly, monthly & quarterly) all the IT and VAS projects and analyze the data
• Take initiative to resolve the issues from the routing check out according to the problems measures
• Escalate the major issues to upper level (AP/HQ) for taking immediate action for resolving the issues
• Monitor the monthly preventive maintenance check and take initiative to solve the problems proactively
• Informed the engineer to provide the network report to customer monthly /quarterly

Dhaka, Bangladesh

• Main Responsibilities:
• Organized and led the local & Chinese engineer (around 30) of technical support department of ZTE Corporation, Bangladesh officeResource planning for the staff including distribution, management, recruitment etc
• Manage all the technical related work and give the technical support of customers
• Provide problem solution regarding switching systems at different exchanges and perform network design, planning and optimization activities as required.
• Provided the technical support and guidelines of the local engineers for the various network issues and difficulties
• I had arranged various training (local & foreign) for the staffs and train up them about the system.

Dhaka, Bangladesh

• Main Responsibilities:
• I was involved in installation & maintenance work of different switching equipment (MSS/CN/AXE10 etc) of various projects of GP & BTCL in Bangladesh
• Manage all the technical related works and provided the technical support of customers as required.
• Perform network design, planning and optimization activities as per requirements
• Provided problem solution & guidelines regarding the various issues of the systems

Master Of Business Administration - Mba, Digital Technology Management (Dtm), A

Completed MBA successfully from RRU

Bachelor'S Degree, Electrical, Electronic And Communications Engineering Technology/Technician

Activities and Societies: Member of Football Team Project & Thesis:  Introduction of the consequences of smaller gate length and higher.

Member